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Hampton Inn & Suites Chicago Southland-Matteson

2.5 of 5
20920 Matteson Avenue, Matteson, IL 60443
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Hampton Inn & Suites Chicago Southland-Matteson
Ranked #1 of 5 hotels in Matteson
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72 reviews from our community

    Trip type
Traveller rating
    36
    24
    5
    4
    3
Date Rating
Lake Zurich, Illinois
2 reviews
1 of 5 stars Reviewed 20 May 2013 NEW

Our Dance Company stayed at this hotel (which we've stayed at in years past) over this past weekend. Several of our Company moms found bed bugs in their rooms - all on different floors of the hotel. I too found a live bug in the bedskirt of my bed. This is one of the nicer hotels in the Matteson area.... More

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A TripAdvisor Member
5 of 5 stars Reviewed 11 May 2013

My stay at this hotel went very smoothly - from the check-in to departure. The room was fresh, clean, comfortable, and the staff always made sure I had everything I needed. I enjoyed the variety and taste of the breakfast items each morning, and the many options available for other meals nearby. The hotel was very conveniently located to nearly... More

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
21 May 2013

Thanks for taking the time to write a review about your recent stay at our hotel the Hampton Inn & Suites Chicago Southland-Matteson. I’m happy to read from your review that you enjoyed your stay at our hotel. I was especially glad to read that you has a speedy and efficient check-in. Our main concern is for all our guests... More

richton park, United States
1 review
2 of 5 stars Reviewed 4 May 2013

Our stay at this hotel was not good at all. It was overcrowded and noisy during our stay. Kids were slamming doors and being loud all night. I guess we picked the wrong hotel. We will not be choosing this hotel again.

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
21 May 2013

Thank you for your feedback regarding your stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you were disappointed regarding our hotel being somewhat noisy. I sincerely apologize if some of the children staying with us were rowdy and disturbed you in any way. Your... More

Studio City, United States
1 review
5 of 5 stars Reviewed 2 May 2013

I stayed at this establishment after flying in for a wedding. The hotel staff went above and beyond to make sure my stay was easy, enjoyable, and worry free. The breakfast food was top notch!!! We were considering eating at Cracker Barrel, but the breakfast buffet had exceeded our expectations! Clean update rooms & awesome staff. Did I mention great... More

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
21 May 2013

 Our associates here at the Hampton Inn & Suites Chicago Southland-Matteson pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you! More

Harvey, Illinois
1 review
3 of 5 stars Reviewed 29 April 2013

My experience on 4/27th: I chose this hotel based on my experience last year and the reviews that I had seen on tripadvisor. However, I definitely chose the wrong weekend to do a little sister getaway :( Once arriving to the hotel for check-in, I found out that my room wasn't available; there were actually some over booking on the... More

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KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
7 May 2013

Thank you for taking the time to discuss the disappointment you experienced during your stay at our hotel. Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff members so our guests are not inconvenienced. We are also glad you all had a good time. .... More

Calumet City, United States
1 review
5 of 5 stars Reviewed 29 April 2013

My visit at the Hampton was excellent from start to finish. The staff assistance was fantastic, especially Alexis, I believe her name was. She was fantastic. She went above and beyond to assist us. I have recommended this a few of my associates already. I was really impressed with the cleanliness of the facility also.

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
7 May 2013

I’m happy to read from your review that you enjoyed your stay at our hotel the Hampton Inn & Suites Chicago Southland-Matteson and thank you for taking the time to compliment our staff. Your recommendations to others is greatly appreciated and we look forward to your next visit. More

Denver, United States
1 review
5 of 5 stars Reviewed 27 April 2013

I absolutely love this place. I can't imagine paying anymore money and getting any better service. The rooms were clean,comfortable, quiet all the things you'd want in a home away from home. The complimentary breakfast: I've paid more and gotten less. The staff was genuine and they made me feel they were really happy to have me as a guest.... More

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
30 April 2013

Thank you for such a nice review for our hotel the Hampton Inn & Suites Chicago Southland-Matteson. It is great to hear how you "love" our hotel. We look forward to your next visit. More

ELBURN
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 April 2013

We were in town for a dance convention and needed a good nights rest. This hotel was very clean and quiet with an extrememly helpful staff. Very happy with our stay and would stay at this hotel again. It's also very close to shopping and great places to eat, which made it extrememly convenient.

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Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
30 April 2013

Thank you for your review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. It was nice to hear you consider it very clean and quiet with an extremely helpful staff. We look forward to your next visit. More

NYC, United States
1 review
5 of 5 stars Reviewed 20 April 2013

My room was spacious. Hotel has great amenities. Breakfast was very good like usual in a Hampton Inn. Hotel staff was very friendly and helpful. I can definitely recommend this hotel if you need to stay in this area. There are some restaurants in walking distance.

Was this review helpful? Yes

Review collected in partnership with Hampton

KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
23 April 2013

 Your complimentary review of our hotel the Suites Chicago Southland-Matteson is much appreciated! We look forward to your next visit. More

1 review
5 of 5 stars Reviewed 17 April 2013 via mobile

Every stay I am treated well and made to feel special. The rooms are some of the cleanest you will find. Everything is fresh and spotless, not to mention the sumptuous bedding. This is my number one get-a-away spots when I need some TLC.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review
23 April 2013

It is great to hear our hotel the Hampton Inn & Suites Chicago Southland-Matteson is your #1 get- a-way destination. Thank you for such a nice review. More

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Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Address: 20920 Matteson Avenue, Matteson, IL 60443
Phone Number:
Region: United States > Illinois > Matteson
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Matteson
Price range (per night): S$140 - 223
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn & Suites Chicago Southland-Matteson
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