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BEST WESTERN Monticello Gateway Inn

805 Iron Horse Place, Monticello, IL 61856
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BEST WESTERN Monticello Gateway Inn
Ranked #1 of 2 hotels in Monticello
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29 reviews from our community

    Trip type
Traveller rating
    7
    3
    7
    2
    10
Date Rating
Kansas City, Missouri
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 30 April 2013

It was a one night stay while passing through Monticello, IL. Three C's - Clean, Comfortable, Cheap. I breakfast buffet to not great, but the coffee was good. Everything else was OK. The front desk girl was very helpful in suggesting a local place to have dinner. The place she recommend was outstanding. Thanks

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manisha p, General Manager at BEST WESTERN Monticello Gateway Inn, responded to this review
5 May 2013

Thank you for taking the time to post a review on your stay at the Best Western Gateway Inn! I am very sorry to hear that you were dissatisfied with our breakfast choices. We try to provide a variety to please all of our guests, however that is not always possible. We would also like to thank you for utilizing... More

Ewing, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013

We stayed in the Managers Apartment recently, and I wanted to say a big thank you. It had 2 seperate bedrooms which was a plus! Comfortable and clean. Thank you again! I will definately stay here again when I come to town!

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manisha p, General Manager at BEST WESTERN Monticello Gateway Inn, responded to this review
24 April 2013

Thank you for taking time to write a review on your stay at Best Western Gateway Inn. We are very happy to hear that you enjoyed your stay with us! We look forward to seeing you again in a future stay at our hotel! More

Deerfield
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 12 April 2013

The only person on duty could not provide the most basic driving directions, despite my attempt to narrow into the motel on the map provided on the motel's site. She didn't seem the least bit interested in helping me to actually get there, so I canceled my stay. Why are people who are in the service industry so lackadaisical and... More

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manisha p, General Manager at BEST WESTERN Monticello Gateway Inn, responded to this review
24 April 2013

Thank you for taking time to post a review regarding your stay at Best Western Gateway Inn! I am very sorry to hear that you were dissatisfied with our staff. While we do understand our location can sometimes be difficult to get to, we also urge our guests to try to understand that all of our employees try their best... More

1 review
1 of 5 stars Reviewed 4 April 2013 via mobile

Their pool is disgusting....and their hot tub is out if service, when I asked when it'd be fixed she said "never, we aren't fixing it". Then she told me the bathrooms don't work, no water, can't flush,so I would have to use a different one, or my room. I didn't have a towel after the pool....but I can RENT one... More

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manisha p, General Manager at BEST WESTERN Monticello Gateway Inn, responded to this review
24 April 2013

Thank you for taking the time to write a review on your stay at The Best Western Gateway Inn. I am very sorry to hear that your stay did not have a superior outcome. Unfortunately our hot tub is out of commission, and due to the severity of its malfunctions, and cost to repair we have decided not to have... More

Elk Grove Village, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 March 2013

Having stayed there for 5-6 weeks stop for a one night stay was told room cost was 110.00 per night ????? Seven cars where in the parking lot but most of them was for the locals enjoying the indoor pool!! This place will be another empty building along the rural routes of AMERICA!

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Review collected in partnership with Best Western

manisha p, General Manager at BEST WESTERN Monticello Gateway Inn, responded to this review
24 April 2013

Thank you for taking the time to post a review regarding your stay at The Best Western Gateway Inn. I am very sorry to hear of your dissatisfaction with your stay at our hotel. While I understand that from viewing our parking lot it may seem that we do not have many guests, but often our guests are out enjoying... More

Bloomington-Normal, Illinois, USA
1 review
4 of 5 stars Reviewed 30 December 2012

Only negative was a coating of ice and melted snow in the handicapped parking area. I have no more comments to make except that the form required more characters be added here before I could submit it.

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Review collected in partnership with Best Western

Independence, Missouri
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 21 December 2012

I had to stop here because of a blizzard; otherwise I would have chosen Decatur or Springfield. There is only one restaurant and one convenience store there. Nothing else exists for many miles. Both of those are good. The internet didn't work and that is always a dissapointment. I feel if an advertised service is not working I should be... More

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Athens, Georgia
1 review
5 of 5 stars Reviewed 14 December 2012

Great place at affordable price. I stayed 3 nights and felt like home. Enjoyed lot. Very helpful staff. Room was spacious and very comfortable. Free wi-fi and possibility of free airport ride too. Free tea and coffee. I would love to stay there again.

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1 review
5 of 5 stars Reviewed 9 December 2012 via mobile

The staff was very courteous and helpful. Breakfast bar was good. Room was spacious and very comfortable. I slept like a baby. I stayed for 3 days and I felt like home...;. If only I could've stayed longer it would've been great. If you like French vanilla coffee to best way to do it is fillet halfway with burglar coffee... More

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Alliance, Ohio
1 review
5 of 5 stars Reviewed 28 September 2012

Our Sock Crankers had a fantastic time at this motel. They were very welcoming and showed us unexpected kindnesses. The conference room has plenty of space, and connects with a room for venders and another for classes.The breakfast room was another plus for demos and classes. We were very comfortable and our spirits were high. An important asset is the... More

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Additional Information about BEST WESTERN Monticello Gateway Inn

Also Known As:
Best Western Monticello Gateway Hotel Monticello
Best Western Monticello Gateway Hotel
Monticello Best Western
Best Western Monticello
Address: 805 Iron Horse Place, Monticello, IL 61856
Phone Number:
Region: United States > Illinois > Monticello
Amenities:
Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Monticello
Price range (per night): S$78 - 127
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BEST WESTERN Monticello Gateway Inn
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