Stayed one night while passing through the Chicago area. I was given a quiet forest-view room, as requested, but the air conditioner rattled so much, it was impossible to sleep. The room was clean though it smelled strongly of bleach/chlorine. A bulb was burned out over the sink, and I was not aware that the club chair was also a... More

This hotel was very friendly and helpful. The room was extremely nice with a pleasant aroma and all the essentials. Nice bed, great shower, microwave and fridge. Didn't get a chance to go to the pool, but it looked great, and I would love to come back another time to enjoy it. I would definitely stay here again.

This hotel was much nicer than I was expecting. There were water glasses provided during our conference session, which I appreciated. The rooms were also very nice. There was some initial confusion with my group of rooms because I was paying with 2 checks for 4 different rooms, but they were able to make it work without any headache. The... More

Was meeting my wife at hotel. My flight was delayed and hers got in very late. She arrived at hotel first, past midnight and was told she could not check in without me as reservation was under my name. Was told to wait in lobby until I got there. Finally let her check in after she asked for a manager.... More

This is the ONLY hotel I will ever stay at in the Northbrook area. The rooms are always clean and neat. And, the staff is WONDERFUL - they always treat me like a princess when I am there to stay. I love going back each time. The front desk is always very welcoming and made sure on this trip that... More

I was here for a few days on business. It is ideal if you are near Allstate as I was for training. This is a decent hotel and is starting to show its age. It is overall a nice place but I didn't experience a high level of service. When I came in noone helped with luggage or was even... More

We were unintended guest at this hotel, United Airlines cancelled our connecting flight. The Front desk staff were awesome and show real empathy at our situation. They offered a care pack to us that we readily accepted as our luggage went home without us. We took advantage of the bar for some late night food. Food was tasty, just wish... More

A very nice hotel. The restaurant sunday brunch is unsurpassed ( unless you don't like all you can eat snow crabs, peel and eat shrimp, prime rib, and about 25 different salads ). The hotel provides a free shuttle to surrounding areas. The internet is fast and trouble free. You can connect your PC to the TV if you want... More

I was there for training and my company paid for the room so I am not sure of the value. The rooms were small since they put me with a roommate. There was inly one small closet for the 2 of us to use. The breakfast buffet was not very good at all.