The service is better than good. The smile from Kelly is sweet. We enjoy the stay there. Everyone there tried to be helpful. We feel like being home. The weather is cold but we feel warm. Definitely we will choose best western whenever we got a chance in the future. Happy Birthday to you, Kelly! Liu jie

I really liked my stay. Very impressed with the people they really take pride in their hotel and strive to make their guest stay the best possible. Our room was very clean the breakfast was adequate and the overall look of the place showed the owners atitude towards excellence.

On arr v quick at reception went to my room opened the door and it was dark put my card in the slot and a dim light went on down the small corridor to my left, could only just get my case down the corridor. Nice double bed enough space around the bed, just, to move my case. You can... More

The hotel backs up to the highway, lots of road nose. The room i was in stunk of cigarette smoke, even though they said they didn't allow it. Most of the wood finish furniture was sticky. This hotel really needs a remodel.

We stayed for 2 nights while in Chicago for the Frank Lloyd Wright Plus Walk. The hotel is clean, staff are friendly, and breakfast was more than adequate. Made to order omelets, waffles, sausage gravy with biscuits, french toast, and the rest of your standard fare. The also have fresh coffee all day, and cookies and juice in the evening... More

I needed an affordable place to stay while I was researching at the National Archives on Chicago's South Side. I was hesitant about this hotel, only because I didn't know the neighborhood and the photos weren't the greatest. I have been pleasantly surprised by the size of my room, the cleanliness, and the simple but wholly adequate work and sitting... More

My grandson had a little "accident" in the bed one night. Before I left the room that day I placed the "please change my sheets" card on the unmade bed along with a $5.00 bill. When I returned to the room after a very long day of house hunting I found that the bed had been made. Unfortunately the same... More

Had fun. Rooms were very nice and spacious. Enjoyed the scenery. The weather was very windy. Chicago is truly the windy city.

So I stayed at this hotel, near Six Flags IL, and I was disgusted. It was a perfect location to walk to 6 Flags, it was a wonderful price, and the staff was ok; however, when I walked int my bathroom I was disgusted to see not 1, not 2, but at least 5 little black curly hairs. That's right,... More