This is an older hotel and you can tell. The mattress was lumpy, the sheets were thin and the towels were scratchy. They did not have any lotion and I had to buy that on my own. The rooms were just adequate. I expect a little bit more for a Marriott owned Spring Hill Suites but it was just plain... More

I recently stayed at the Springhill Suites Chicago O'Hare for two nights. The Hotel is conveniently located minutes away from the airport and about a 10 minute walk or free shuttle ride to the CTA Blue Line that takes you to downtown and connections to other lines. The Staff was friendly and excellent. I was printed detailed instructions to get... More

Entire staff so friendly and helpful. Room was very comfortable and very clean. Complimentary breakfast was good. Nice to have an Outback Steakhouse in the hotel.

Stayed in a corner suite with a view of the approaching aircraft and the CTA train tracks. Noise insulation was excellent, the bed comfy, and I slept wonderfully. Internet speeds were very good as well. Downside was the breakfast.... Quite crowded, and poorly stocked. Also, staff began cleaning up the breakfast items about 10 mins before the posted closing time,... More

The location is great, Close to O'hare airport, and also within waliking distance to a CTA Blue Line that can bring you straight to the heart of Chicago. Hotel services are fine, Breakfast is reasonable. An Outback restaurant is within the premises. The room is spacious and equipped. TV plug connection to the wall was unstable at times (but we... More

Corner suite, slightly larger. Room clean. Beds comfortable. Basic neccesities (fridge, microwave, sink). Ample breakfast (same fare), but you have your basics; enough to start the day. Staff is wonderful. My room faced freeway;slight noise from airport, but interesting to watch. I am a light sleeper, but had no problem. No problem with parking. Would stay here again. Guests can... More

Some things have been updated but rooms still have that 1980's feel with old fixtures, bathrooms, beds, outdated wallpaper. Towels and linens were worn, old and frayed. Reasonable price for the airport but would rather pay more for more comfort.

Had an unexpected layover one night and this hotel was recommended to us.We had excellant service both from the staff and shuttle service.Breakfast was great. We would recommend this hotel to any of our family or friends.

Good stay. Kind to people with disabilities. Nice handicapped room. Breakfast buffet is crazy. People can't read and don't know how to operate a waffle maker. The waffles create a traffic problem. Good breakfast, a little crowded. Bed was nice, rollout was fine. Kitchen area had no real dishes, only paper plates. Don't go expecting a full kitchen. Probably the... More