Holiday Inn Express in St. Charles is a good choice for travelers to the Fox Valley. Older property that has had some renovations. Entering the hotel, you have a modern lobby with two areas for comfortable seating. Breakfast area has about 6 tables, hot choices, cold cereals, juices, fresh fruit, and USA Today newspapers. No elevator, but only two floors.... More

A no-frills hotel and a value price. The coolest thing about my stay was the pancake machine in the breakfast bar. I have seen plenty of waffle makers but this was my first pancake maker. Tried it and the pancakes were not bad. Not as good as mom's but edible. The room was a typical room. The bed was a... More

The daytime crew was super.....the night time guy ...not so much. This is an older but nicely updated hotel. Kind of like a comfortable pair of jeans. The daytime staff (terry?) was excellent. Great location for restaraunts etc. I will stay there again when schedule permits. A little different from the sterile newer HI. Reasonable price and value received for... More

Everything else was great but if you value your sleep and cannot sleep on a mushy mattress, then you might want to try another place. Our family of 4 all tossed and turned all night due to soft, worn out mattresses. It was a horrible night sleep. The only bright side was they have an awesome outdoor pool and it... More

Stayed here for Corvette show, not our first choice but they had rooms available so that was great. Check in went smooth after front desk agent changed our rooms to King N/S per our reservation. Very busy weekend in St. Charles and staff was friendly with fresh cookies at check in. No towels in room and were delivered hot from... More

Overall: the front desk service was very very poor, the rooms were tolerable but nothing special, the pool was tiny, but the lobby was great. Not what I expected from a Holiday Inn Express, but it was habitable. The worst part: I'd probably recommend this place if it wasn't for the awful front desk girl. She put a sour taste... More

Everyone from the front dest to the cleaning crew were great at their jobs and went out of their way to make our stay a very pleasant one.

I have been going to this hotel for years now, and I will continue to stay there. It meets all of the basic needs. Cleanliness, security, location. It is safe to take an evening walk. There is an awsome pizza place next door. A large mall 1 mile away. Breakfast is your typical stuff, nothing fancy. The only negative for... More

Stayed there with 3 friends while attending a scrapbooking expo. We couldn't get into the resort where the expo was being held. This was so much better than the fancy resort we couldn't believe it! Clean rooms, not fancy, but more than the basics. Fantastic free breakfast that included bacon and eggs one morning and sausage, biscuits and gravy the... More