Worst experience I've ever had with a hotel. They dropped my wedding suite reservations without notifying me; wouldn't return any of 3 phone calls until corporate got involved. District manager was very condescending and could offer no reason for the drop or even attempt to make up for their mistake.

The manager was very helpful as I made reservations for our group, and she and the staff were very friendly and helpful throughout our stay. Our rooms were clean. The internet speed was good, and the breakfast area and lobby were clean, even though the hotel is in the middle of renovation and construction. I would stay here again.

After sitting on Interstate 57 for 5 hours because of Winter Storm Virgil, this motel was a pleasant experience! The lobby was clean and orderly, and the room was great. It was set up differently than a typical motel room- nice surprise. It was very clean and homey feeling. I didn't use the ammenities (microwave, fridge, coffee maker, etc.) because... More

One can only hope that Best Western wises up and lets this become the one star brand it deserves. Carpet from the 80s, fixtures and furniture from the 70s. Everything metal has rust on it. No Internet access at least in my room. In short, if you are a business traveler hoping to save $20 over the HIexpress, don't do... More

Hotel is conveniently located within 10 minutes from the southern end of the U of I campus. If your looking for a no thrills location that isn't harsh on your wallet, to crash for a night or so, this is it!

Traveling for business and this was an inexpensive choice. Very 1950's looking when you pull up, but it has been updated nicely. The woman at the front desk was extremely kind and helpful, getting me a fork and napkins when the restaurant I went to for take out didn't include them. One thing I loved was the smell of the... More