I used to say if a hotel was clean and safe I would be fine there but changed my mind after this weekend. Front desk staff did not know how to check us in with an online reservation and forgot to tell us we needed a parking pass to avoid being towed. The room was clean, and that was the... More

We booked our room, and as luck would have it, a big windstorm blew through the chicagoland before we arrived. Our destination attraction was closed (Volo Auto Museum) so back to the hotel. We had to sit in our car cause there was no where to go, and they could not check us in til there was power. We booked... More

The walls and floors/ceilings are paper thin so you hear EVERYTHING going on in the room next to and above you. If you need sleep while you're in town, DO NOT STAY HERE! The staff is also somewhat young and collectively comes across as indifferent.

I read the reviews here and had my doubts about the staff, however they must have let some people go and brought on new people because for the low price of the rooms you figured it would be bare bones but I was treated great!. That is not the case rooms are what you expect for the price but it... More

I stayed at this hotel for a few weeks while in the area visiting some colleagues and conducting some business and I found their accomodations to be exactly what I was looking for. The staff is very friendly and accomodating, and the pricing was extremely reasonable for the services offered. I will definitely be back when the occasion calls for... More

It's an Extended Stay America, basic accomodations. Designed more for the long term guest. I paid 49 a night for a signature room. They said it was a complimentary upgrade. No fitness center on site, but you got a Bally's 5 minutes away. Internet was 5 bucks. Rooms service is extra unless you stay seven days or more. Frankly I... More

towels and soap are not included in the prices. no room service

I've been booking through Hotwire a lot lately and I have been pretty happy with the hotels. I have been getting a large number of ESA properties this year (last year it seemed all I got were Holiday Inn Expresses). This location was just OK. The site was good. Nearby to the mall and a lot of restaurants and shopping.... More

I booked the hotel via Hotwire, My room even I requested and confirmed for non smoking, only to find in the room that it smelled badly with ashes all over in the room. The front desk put me on hold for 10 mins, and then change my room in half hour to a different room. The new room we freezing... More