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Extended Stay America - Chicago - Schaumburg - I-90

2.5 of 5
2000 North Roselle Road, Schaumburg, IL 60195
Hotel amenities
Extended Stay America - Chicago - Schaumburg - I-90
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24 reviews from our community

    Trip type
Traveller rating
    9
    2
    1
    6
    6
Date Rating
1 review
2 of 5 stars Reviewed 28 April 2013 via mobile

The room smelled, could not find any employees , half of the laundry room did not work. The trash cans outside where full of trash. Parking lot had trash in if . If you wanted to find someone to check in or for some help you had to call on the phone but you had to find the phone first.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
30 April 2013

Jim - I appreciate you bringing your experience to our attention. I sincerely apologize that you found both the exterior and interior of the hotel in the condition that you did as well as you were not able to find staff immediately. To make sure this doesn't happen again, I have created a housekeeping checklist to ensure all rooms are... More

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 April 2013

Stayed here for a night, but it would definitely be a good choice for travelers that needed the convenience of a kitchen including full-sized fridge, small stove and microwave. Amenities included free wi-fi and mini breakfast stand in lobby that offered cereal bars, pre-wrapped muffins, coffee, tea, hot chocolate and a small selection of fruit. The bed was comfortable and... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
23 April 2013

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your room as well as our Wifi and Grab N Go Breakfast. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 22 February 2013

I have stayed at other hotels that double as long-term type hotels, but this was by far the worst. Perhaps I had a very bad end of the spectrum room, but "ick" is all I can say. Hotel appeared new, but had no amenities. I had a mere double bed with old-fashioned bedding that was clean, but smelled "old," not... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
17 April 2013

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found the sheets to be wrinkled and the layout to be awkward. Your comments were reviewed by the staff, and we will continue to improve our hotel to... More

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2 reviews
4 of 5 stars Reviewed 15 January 2013

I have been here for over four months on a 6 month assignment and have no complaints. Its no JW Marriott, but the place is quiet, clean, and convenient. The staff is friendly and helpful. And the room has everything a single guy needs. The King bed is good with nice beading. The kitchenette has everything needed including a full... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
21 January 2013

Thanks for letting us know that you like the hotel and the staff. We are glad you are getting to experience are newly renovated product, and are a long term guest of ours. We appreciate your comments. More

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 14 January 2013

been here for three months now, rooms have been completely renovated...new carpet, and a nice flat screen tv, along with new countertops. The property is quiet and well maintained. The location is prime for any suburbanite, with access to golf rd 1 mile away where u will find anything and everything within a 2 mile radius. I am able to... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
4 February 2013

Wow, thanks for the great comments! We appreciate your great review of the hotel and staff. We appreciate you taking the time for letting us know you are happy. More

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 30 November 2012

As of this writing my wife and I are in transition. We needed a place to stay for a month or so until our home is ready. We chose here because of the location and price. OK, so it's on a side street off of Roselle Road. So what? At night the place is lit up like a Christmas tree... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
6 January 2013

Thank you for such great comments. Our renovation is done.! Just to let you know we start our Grab and Go breakfast this month, which I think you will enjoy. Happy New Year! More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 November 2012 via mobile

I stayed here with my wife and kids and ee really enjoyed our time. They was doing construction so it was a little noisy but judging by our room it was well worth it. Joey was very pleasant and helpful

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
5 November 2012

Thank you for your thoughful comments as we go through our renovation. It should be completed in the next couple of weeks, and yes we feel it was worth it too! Please come back and see us again. More

Marion, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 September 2012

We chose this hotel due to its proximity to the mall, IKEA, and Medieal Times within Schaumburg. The hotel was ok once we found it, but be warned IT IS NOT ON ROSELLE ROAD! We used our GPS to get to the hotel, but it pretty much gave up once we turned off the interstate into Schaumburg. Take note as... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
22 October 2012

The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay and I am sorry that did not happen for you. We are currently in the middle of having the entire hotel renovated as well as new signage. I hope the next time you are in the area you will give us another... More

Tampa
1 review
5 of 5 stars Reviewed 20 July 2012

Hotel was more than adequate for our needs. Chris, the GM, did a great job of accommodating what we needed at the hotel. Highly recommend.

Was this review helpful? Yes
ChristopherTM, Owner at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
30 July 2012

Mike - Thank you for writing such a positive review of our hotel. It is rewarding to read that our attention to guest satisfaction has not gone unnoticed. The staff and I, especially Chris our General Manager, are very happy to hear that we fulfilled your expectations. We also appreciate your recommendation for other people to stay with us. We... More

Gilbert, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 June 2012

I am a group booking agent and place groups all over the country. I have to tell you that my clients LOVE to stay at the ESA Schaumburg! They report to me that the hotel staff is polite and always friendly and that they are made to feel "at home" while staying here. I am told that the property is... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
16 July 2012

Thank you so very much for your glowing review of Extended Stay America Chicago - Schaumburg. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

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Additional Information about Extended Stay America - Chicago - Schaumburg - I-90

Also Known As:
Schaumburg Extended Stay
Extended Stay Schaumburg
Address: 2000 North Roselle Road, Schaumburg, IL 60195
Region: United States > Illinois > Schaumburg
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 2 Speciality lodging in Schaumburg
Price range (per night): S$89 - 114
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Chicago - Schaumburg - I-90
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