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Chicago Marriott Schaumburg

3.5 of 5
50 N Martingale Road, Schaumburg, IL 60173
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Chicago Marriott Schaumburg
Ranked #17 of 25 hotels in Schaumburg
3.5 of 5 stars 116 Reviews
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116 reviews from our community

What travellers say about this hotel
  • Woodfield Mall(4)
  • Outdoor pool(4)
  • Very good(3)
Traveller rating
    42
    27
    27
    12
    8
Only show reviews for Family (28) | Couples (18) | Business (47)
Date Rating
Los Angeles, California
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This hotel does not have anything remarkable about it. The room service people kept me on hold for 20 minutes while I tried to order a simple meal. Overall I would not recommend this hotel. It is very pedestrian. I only stayed here because I had to be close to the area for a family wedding, otherwise I would never... More

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O'Fallon, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012

I have stayed at this hotel a few times and over the years its been about the same. The staff is friendly and accommodating. The rooms are clean and comfortable, albeit, a little on the small side with two beds. There was a soccer tournament going on up the street so the hotel was full of kids and families. The... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
21 May 2012

Thank you for your great comments regarding our staff and cleanliness. Our goal is to make every guest experience a positive one. When we have busy weekends we try to accommodate all our guest needs and do our best to make every stay enjoyable. Our associates do take the time to pre assign rooms based on the reason for the... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed 14 May 2012

Don't plan on using the business center at the Marriott in Schaumburg, IL unless you use programs other than MS Office. Hard to imagine a "full service" Marriott with computers and in the lobby and software that is designed for home users. If you are like me and often have to make last-minute changes to Word, Excel, and or PowerPoint... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
21 May 2012

Thank you for taking the time to review our hotel. We do currently have our temporary business center set up in the lobby as we are renovating our business center. Once it is complete I am sure you will be very please with the upgrade not only to the space, but also the equipment. I hope that when you are... More

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Elkin, NC
Top Contributor
123 reviews 123 reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 13 April 2012

This is a hotel that tows the line for Marriott quality. The reason I gave it 4 instead of 5 stars are as follows: 1. Room is a little small and there did not seem to be many room choices 2. Concierge lounge is a bit small 3. The location feels detached from other businesses 4. Nothing EXTRA or above... More

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See 5 more reviews by John L for Schaumburg
Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
28 April 2012

Thank you very much for your scores in regards to cleanliness, value, and service. We have an amazing team that truly values our guest and lives the service culture. Our goal is to always make every guest experience a wonderful one. We have several repeat guests and the concierge lounge level is very popular with many of them. We look... More

Raleigh, NC
Senior Contributor
36 reviews 36 reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 13 April 2012

Great location and staff are offset by noise from either the freeway located next to the hotel or from adjacent rooms. I was very surprized by the amount of noise that came throught the walls of the adjacent rooms. The people in the adjacent rooms were not screaming just the insulation if any was poor. I might except this amount... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
28 April 2012

We are excited to hear that you and your daughters enjoyed your time here at the hotel during your recent visit. Our location is very convenient to all the local attractions. We also have an outdoor pool that opens up in June. In regards to the odor in the room please except our apologies, we have researched the issue and... More

Lake in the Hills, Illinois
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 April 2012

I stayed with my two daughters for a girls night. I got a great price on Priceline, name your own price. I checked the Marriott website and others and the normal price for a room here is about $179/night, which I would NEVER pay, after staying here. We had a room with two double beds. The bathroom was teeny tiny... More

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Central Illinois
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 31 March 2012

Upon first arriving in our room, 702, it appeared to be clean. Bed was made nice, bathroom very clean, carpet swept etc. However, when I pulled the sheets back the sheet was dirty. There was a brownish/greenish spot that looked like snot on it and it was not a stain. I have worked in a hotel and I know the... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
28 April 2012

I would like to take this time to apologize for your experience. Our goal is always to make our guest stay enjoyable. We do change our linens on a daily basis; however once again please except our apology for your experience. I am glad that once you made us aware of the issue that it was taken care of immediately.... More

Santa Monica, California
Top Contributor
73 reviews 73 reviews
Reviews in 53 cities Reviews in 53 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 17 March 2012

First time at this hotel after several years. I enjoyed my stay overall, although front desk staff is snippy and rude on occasion. For those driving, this hotel has an adequately large parking lot (free) surrounding the hotel. Disappointed that no refrigerator is in the rooms, even on the executive floor where I was located. The executive lounge was comfortable... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
21 March 2012

Thank you for taking the time to write your review. I am glad that you had a wonderful experience. I will be sure to speak to the woman in the concierge lounge regarding your suggestions. Although I appreciate your feedback and photo, the item in questions is a standard amenity. I look forward to your next visit. More

slc ut
Top Contributor
85 reviews 85 reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 16 March 2012

This is a great business hotel but I was suprised to find both an indoor and outdoor pool. I stay here when I am in the Schaumburg area and really like it. The rooms are clean, staff is great and they make every stay easy. A shuttle to take you to the mall or favorite place to eat is also... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
21 March 2012

I would like to thank you for your great comments about our team and the hotel. Our biggest asset is our team members who truly make a difference. On behalf of all of us we genuinely appreciate your comments and look forward to your next visit. More

Middletown
1 review
2 of 5 stars Reviewed 11 March 2012

We checked in and we basically not given a run down of how things were run. They have no refridgerator in the rooms, which would have been nice to know ahead of time. We threw out some milk and refused leftovers from fine Chicago eateries the entire stay only to find out that we had to request a fridge from... More

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Maz Ismail, General Manager at Chicago Marriott Schaumburg, responded to this review
21 March 2012

First let me start off by apologizing for your experience. Our goal is always to make every guest experience a great one. I have spoke to the gentlemen you referred to who is our Front Office Manager Migidi Tembo and reviewed what happened with the shuttle that night. We took your feedback and made changes to how the shuttle service... More

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Additional Information about Chicago Marriott Schaumburg

  • Marriott Schaumburg
  • Schaumburg Marriott
Address: 50 N Martingale Road, Schaumburg, IL 60173
Price range (per night):* S$102 - 302

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Chicago Marriott Schaumburg
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