We had my parents, me, and my nephews at the hotel. We thought we would never survive the trip for 2 nights. But the front desk was so helpful and cooperative getting things for us, it made our stay 100 times better. Nice room, remodeled last week. Great stay!!!!

While traveling cross country and after driving 15 hrs and just coming through St. Louis i'd had enough for the day and saw a sign for this hotel. Check in was smooth and friendly and the room was ample and clean. The breakfast was just ok, it was lacking some items that other HI express have. My only concern and... More

The check-in was great - so friendly! The room was clean, and nice but showing wear - time to redo! A refrigerator and microwave were nice additions. The shower was the best - handy grab bars and great shower head! A standard Holiday Inn breakfast was served.

Check in was just outstanding with Jamey working the front desk. Jamey was very outgoing and made check in very smooth. There was really no work area in the room just a very small table and two are chairs. One of the chairs was broken and Jamey gave us a armless chair to replace it. Founf the Breakfast buffet to... More

Due to our past luck with Holiday Inn's, my husband and I decided to stop and get some much needed rest and were happy to find a room vacancy. Even though this particular Holiday Inn is a little dated, that doesn't warrant an excuse for dirty carpets in hallways. I would not say it was the best Holiday Inn we... More

We stopped into the Holiday Inn Express in Troy AL just off the interstate and were pleased that they had room for the evening. Registration went very quickly and the front desk gentleman was very efficient. Room was very clean and relatively quiet even though we were close to the interstate. The was a restaurant right next door so we... More

Was woke up at 9:43 a.m by house keeping. When I said something about it to the Manger/ Maybe owner he said that they have people checking in at 3:00 p.m I have always stayed at Holiday Inn Express and have never been treated like that before. Would sleep elsewhere. Maybe under a dog house. Called Corporate office as I... More

Was in town on business. 1st if you want a quiet hotel, seek another as this hotel is built practically on the interstate. The carpet really needed a steam cleaning, the pillows were warn, and the bed sheets were beyond salvage. The bathroom was clean and the web service was adequate. But if your in the Troy area, there is... More

Our room was not cleaned. We found a prior guests Easter candy on top of the cabinets, and we were there in May! The lamps shades and wallpaper were stained. The tub had a big gash that had been poorly repaired. The beds were horrible! The carpet was dingy and grimy. We saw a roach at breakfast. Need I say... More