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All 16 Waukegan hotels

SpringHill Suites Chicago Waukegan/Gurnee

3.0 of 5
4101 Fountain Square Place, Waukegan, IL 60085
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SpringHill Suites Chicago Waukegan/Gurnee
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Ranked #2 of 16 hotels in Waukegan
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116 reviews from our community

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    25
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Date Rating
Jackson, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I stayed at the Spring Hill Suites for my husband's A school graduation. The staff was extremely friendly offering advice on where to go eat and making sure that everything about my stay went smoothly. The hotel offers breakfast in the morning which is a big plus not having to go out and search for a place to eat -... More

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See 3 more reviews by Amelly M for Waukegan
McLean, VA
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Convenient to the Great Lakes naval base and VA hospital. The hotel was more "modern European" looking than I expected but it was comfortable. I was given a handicapped room which was quite large with two bathrooms (one with sink and toilet, one with sink and tub) so I don't know what a normal room is like. Bed was terrific.... More

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Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

My first experience staying at a Springhill Suites and I wasn't disappointed. Visiting the area for Navy Boot Camp graduation and the property is very convenient to Great Lakes Naval Academy, with many amenities close-by. The staff were all very friendly and helpful and even had a great hand-out of information about the Naval Academy - much more than friends... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
17 May 2013

Wink27, We’re happy to have had you as our guest, and we’re glad you enjoyed your first stay at a SpringHill Suites. We appreciate you taking a moment to share your kind comments about our staff’s excellence in hospitality and our great breakfast selection. We hope you’ll return for another visit soon. Thank you again for writing. Sincerely, Adam Lopez,... More

diamond, oh
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very nice property set back off the road but near enough to a good choice of restaurants, gas stations, and a variety of stores including a Wal-Mart within walking distance. All of these shops are newer in a recently developed area. This property is also within walking distance to the Sundance Saloon & and if you are flying in for... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
17 May 2013

phoenixfarm86, Thank you for your review. I'm happy to hear of your pleasant stay with us and your appreciation for our helpful staff. We’re glad our convenient location and comfortable accommodations was well suited for your travel needs. We appreciate your recommendations of our great hotel to future travelers, and hope we see you again soon. Thank you again for... More

Here
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2013

One of our twin sons was graduating from the Naval Training Center at Great Lakes in early April, and we chose this hotel to stay at based on some good recent experiences with the same hotel chain in the San Francisco Bay Area. Our family had never been to the Chicago area, so when we arrived after a 5 hour... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
14 May 2013

Greg L, Thank you for taking the time to write a review. We appreciate you choosing to stay with us at SpringHill Suites while celebrating your son’s graduation from the Navy. I’m glad you and your family enjoyed your stay, along with our comfortable accommodations and friendly service. Congratulation to your son! We appreciate his patriotism and dedication to our... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 April 2013

Stains stains every where stains stains they don't care. For a recently updated property, this place is looking pretty tired. My carpet had stains all over, red, white, and blue all colors. The bathroom was dirty in the first room I had, so I moved. The average person would probably be fine, but I am on the cleaner side. There... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
13 May 2013

suttonin, Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. It’s unfortunate to hear that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 April 2013

We recently attended my son's graduation from the Navy boot camp.This was the first time I stayed at Springhill. The hotel staff was wonderful! They gave us a very helpful package that included directions to the base and attractions in the area to visit while my son was on liberty. The room was clean and perfect for our needs (which... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
26 April 2013

crasberry, Thank you for writing a review about your stay with us at SpringHill Suites. We appreciate you choosing to stay with us while in town attending your son’s graduation from the Navy boot camp. Congratulations to him and many thanks for his service to our country. I’m pleased to hear that our hotel was perfectly suited for your travel... More

Byram, New Jersey
1 review
5 of 5 stars Reviewed 13 April 2013

I am the type of person that has high expectations. Spring Hill Suites fulfilled those expectations 100%. From the clean quite rooms to the unlimited hot water in the showers and the little high quality amenities in the room. Also Nathan Thompson went over and above as an employee. He not only is an extremely efficient associate. He also spent... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
22 April 2013

Johnnysalami1957, Thank you for taking the time to share your experience with us at SpringHill Suites. We’re glad you enjoyed your stay, and that we fulfilled your high expectations. It’s great to receive your kind comments about Nathan and his excellence in customer service. We will make sure he is recognized for the outstanding service, and helping to make you... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

My stay at Springhll was incredible > good customer service with the staff and i really enjoyed my room. will recommend this marvelous hotel to anyone.cannot wait to go back and spend more days there.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
19 March 2013

jud97, Thank you for sharing your experience with us at SpringHill Suites. I'm glad to hear that you enjoyed your visit with us and can't wait to return! I appreciate your kind comments, and I hope you'll have another opportunity to visit us again soon. Thanks again. Sincerely, Adam Lopez, General Manager More

Edison, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 March 2013

Most people write to complain but this location deserves a 5 star review! I travel often and have never received such fantastic service as I did from my stay here. I have never been to Illinois before so as you could imagine, I didn't know the area nor what to expect. I was visiting from NJ to see my boyfriend... More

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ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review
12 March 2013

Christina1386, Thank you for your extraordinary review. We're glad you stayed with us at SpringHill Suites, and we're pleased to hear that you thoroughly enjoyed your visit. I'm delighted to read your comments and hear how our staff was able to not only provide great service, but also place a personal touch on your visit. I'll make sure to give... More

 
 
 
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Additional Information about SpringHill Suites Chicago Waukegan/Gurnee

Also Known As:
Springhill Suites Chicago Waukegan/Gurnee Hotel
Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
Springhill Suites Waukegan
Springhill Suites Chicago Waukegan
Address: 4101 Fountain Square Place, Waukegan, IL 60085
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Waukegan
#2 Family Hotels in Waukegan
Price range (per night): S$138 - 250
Hotel Class:3 star (3*)
Reservation Options:
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