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All 9 Carmel hotels

Comfort Suites Carmel

2.0 of 5
15131 Thatcher Lane, Carmel, IN 46033
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Comfort Suites Carmel
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Ranked #9 of 9 hotels in Carmel
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30 reviews from our community

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Date Rating
Nashville TN
1 review
5 of 5 stars Reviewed 10 June 2013

With all the negative reviews I have read over this hotel I didn't know what to expect. First the lobby is beautiful. Breakfast was great, Front desk associate Katie was friendly, kind and very helpful. I stopped the maintenance man Tim in the hallway and he fixed my two concerns and was extremely kind. This is the 2nd time I... More

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Management response:
11 June 2013

Jack T. - Thank you very much for the positive review. We appreciate the great feedback. Glad you were able to come and see for yourself that the hotel isn't that bad of a place. Yes, we are an older property but we are clean! In two weeks, we will be repainting the pool area a beautiful cobalt blue color.... More

Seattle, Washington
Top Contributor
81 reviews 81 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 21 May 2013

I think this was one of the worst hotels I've ever stayed at. At first glance from the outside, it looks like a plain hotel with cute brick work outside. When we got closer, though, we realized it wasn't brick "work," rather, it was just brick. No mortar. There are also potholes in the parking lot, one especially large one... More

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See 4 more reviews by KarenMooreKerr for Carmel

Travellers are raving about these Carmel hotels

Austin TX
Top Contributor
52 reviews 52 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 April 2013

We were part of a large group in town for a basketball tournament. I honestly think no one has done maintenance here in a long time. My bathroom faucet leaked like crazy in a particular position. The door wouldn't catch when the automatic door closer closed and left the door open about one-half inch, so we had to pull it... More

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Management response:
29 April 2013

Let me begin by apologizing for the few problems you experienced during your recent stay with us. All of the items you have mentioned are all being addressed. I can't dispute anything you said. Although the eggs usually aren't hard in the morning, especially when there are a lot of people eating. Be it as it may, I do hope... More

Pataskala, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 March 2013

We booked this hotel due to the location and heated pool with hot tub. We knew we'd have several hours down time on both days and had planned on lounging by the pool. However, as you enter the pool room, the door and glass are broken, and you can see a scum on the top of the water. Also, it... More

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Management response:
29 April 2013

Dear Jen P. Thank you for your feedback. Our management company just took over the property and I just was assigned here March 19th. I assure you changes are coming and hopefully sooner than later. The pool area is definitely a concern of all of us. It has been straightened up and does not look as horrible as it previously... More

Churubusco, Indiana
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 February 2013

I reviewed this hotel a while back and didn't have problems. We stayed there at the beginning of February. My son had an appointment nearby so we thought we'd stay again since we liked it the last time. This time was different. I know they are renovating so we were on a different floor this time. The room was huge.... More

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Fort Wayne, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 January 2013

We are Choice Hotels card members and have stayed at many Comfort Suites and have always been satisfied until this hotel. It is a dump: slanting floor, peeling paint, chipped/broken furniture. We had problems with the toilet at 10:00 pm and were told maintenance wouldn't be in until midnight. We ended up moving to a different room which was in... More

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Carmel, Indiana
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 January 2013

My husband and I stayed here one night. Once every few months we try to spend a night away from the kids at a local hotel. We live in Carmel and was able to get a great deal here. I would definately not stay here again! I will start with the only positive thing, the rooms are HUGE, at least... More

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Bedford, PA
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 14 November 2012

I have stayed at many Comfort Inns and Comfort Suites, and this was the worst. We were going to be in the area for a while, since a relative was terminally ill in a nursing home in Carmel, so we were trying to cut down on expenses and moved from the Hilton Garden Inn. Big mistake. The bed was OK.... More

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See 2 more reviews by retiredtraveler6 for Carmel
Churubusco, Indiana
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 November 2012

We didn't have our normal options of hotels because of the FFA convention being in town. Our normal areas/hotels we stayed at were either booked solid or overly priced. We "settled" on this hotel because it was cheaper than any others and had rooms available. We were thinking that we would be "slumming" it here because of all the negative... More

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Hammond, IN
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 October 2012

Stayed one night at the Comfort Suites. While the hotel's entrance is very nice, the room could of used a good cleaning, some minor repairs. There was a hotel in the bathroom door as well as water stains on the sheers and around the windows. Room was very quiet and the desk clerk was very helpful. But internet access was... More

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Additional Information about Comfort Suites Carmel

Also Known As:
Comfort Suites Carmel Hotel
Comfort Suites Carmel Hotel Carmel
Carmel Comfort Suites
Address: 15131 Thatcher Lane, Carmel, IN 46033
Region: United States > Indiana > Hamilton County > Carmel
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 9 hotels in Carmel
Price range (per night): S$120 - 133
Hotel Class:2 star (2*)
Reservation Options:
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