Did two nights on business here. Room was fairly clean but the floors and some of he furnature is past due for refurbishment. Staff is also showing wear and only person who showed she liked what she does was Joyce (I believe) in the breakfast area. Had a great smile and attitude. No one else that I came in contact... More

I was there for the Carmel Marathon. It is a great hotel, clean and have a very friendly personnel. The breakfast its excellent and the room had a lot to offer. On the other hand, the beds are small. The walls are paper thin, we were able to hear next door toilet when it was flushed and when the next... More

I recently had a conference in the Carmel area. I booked this hotel last minute not knowing what to expect. This place is great. The young man at the front desk when I checked in was very helpful and friendly. My room was clean and seemed new as were the hallways and lobby. They had breakfast available in the morning... More

I was meeting a friend in Indianapolis, (Carmel, IN) for a conference last month. She got us a room at the Residence Inn in Carmel. It was my first stay at a Residence Inn, but will definately NOT be my last. We had a two bedroom suite, complete with two full bathrooms. A fire place, large central area and big... More

The hospitality at this hotel is hard to beat. Friendly faces and prompt service 24/7. Evening appetizers Monday - Wednesday are tasty. The indoor pool/ hot tub was very clean and the workout facilty has new equipment. Great experience.

We usually stay at Residence Inns because of the extra room with a family of 4 (2 teenagers need more than a pull out couch). We stayed over Christmas for four days. The room was clean, quiet and the breakfast on time, served fresh and staffed by people that really payed attention to the guests. This location was not very... More

Nice Residence Inn. Staff was great. Rooms were perfect. Would return to this property. My only slight complaint is a lack of workers at the breakfast. We had to clean our own table before we sat down.

The room was clean and comfortable and the staff was friendly and accommodating. We arrived at 10:30 pm and wanted a little time in the hot tub before retiring for the night so we asked for an extra 20 minutes even though the pool closed at 11. There were only four of us so the attendant complied and we behaved.

The front desk staff was very helpful and the breakfast was very good. We were able to make our own waffles along with oatmeal, cereal, eggs, etc. The rooms were also clean and quiet. For the type of hotel, it was great.