The hotel was just fine! Very clean with an amiable enough staff. The staff does not go overboard with greetings and asking anything of the customer - but if addressed, they handled everything well and swiftly. The bed was comfortable - as was the couch pull out (used by a tween) The room was clean, smelled fresh - window opened,...
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Front desk man was nice, but the bed looked like a left over from a close out. Hotel is a bit out of town so going for food in the snow took a while.
Dear MCtravler,
Thank you for the feedback. We strive to make sure every guest has a wonderful experience here and greatly appreciate the feedback if they don't.
I do apologize that you felt the beds were uncomfortable.
Katie J
Case Manager
IHGCare
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I am making reservations at a hotel in Elkhart this labor day weekend Sept 3-7, 2011 and for the holidays. My family lives in Elkhart. My last visit was December of 2010. It was the last of several stays at this particular Holiday Inn. I am a Platinum Priority Club Member because I travel frequently for business. This hotel by...
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I am overall a big fan of the changes Holiday Inn Express made a few years ago with their King liesure rooms however this one felt like a cheap knockoff. I have been staying in cheaper rooms lately because it has gotten hard to find an Express room for under $100. The price was right this time but I regret...
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I booked a full price room in the hotel ($159 - which for this property is high). For my money I recieved a room complete with a church choir.
I am not being cute - for roughly 3 hours, my room was innudated with chanting and yelling from a "Church" using the 2nd floor meeting room.
I called the front...
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We stay here for work whenever we are in town. The staff is great, the hotel is well kept. Clean and comfortable. Have never had any problems and we usually get 5 or more rooms at a time.
The hotel was clean and staff were nice but that's about the only good things about this hotel. The bed was so uncomfortable my back hurt for days following. They advertised a jacuzzi and when we arrived it was filled in with concrete. The breakfast was cold and gross. It was way overpriced for the ammenties that they listed and...
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Pros: Hotel is clean, and has easy access. Staff was friendly.
Cons: Overpriced! There are many other hotels in the area with more for the money. The beds were unbelievably cheap and uncomfortable. The pool did not open until 10, and the hot tub was lukewarm with jets that did not work.
Bottom line: In a pinch it is clean...
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This was an excellent property and I really enjoyed my stay here, even though I was on business.
My only gripe was the lack of wireless internet available in the room. Wired high-speed was available in the room, but I could not get it to work.
The hotel is very new and the staff did their job. The breakfast area...
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42 Reviews
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