Stayed here for one night on 05/18/2012. Hotel is average overall. Lobby is quite noisy, considering the pool is located in the lobby. Pool is open until 11pm, so beware you can hear ALL the noise from inside your room! My biggest complaint is the poor customer service by the front desk staff. When checking in at approximately 8pm, I...
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Thank you for your feedback about your stay with us this past week, the information you have provided to us is a valuable opportunity to improve our hotel service. I would like to apologize for the room type issue you experienced during your check in process, I am happy to see that one of our agents was able to get...
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My husband & I stayed here on a Friday evening. We have a 4, 2 & 1-yr old and we were so very excited to get away for a night. Our main concern was that since we were on borrowed time, we couldn't get out of town. Well, I could not be more grateful that we DIDN'T leave town!!!
Our...
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Clean & comfortable, pool noise a bit loud after 9:00p.. Healthy breakfast choices and friendly staff... Would stay again...
My husband and I totally enjoyed our stay here last Saturday night. The front desk staff were wonderful - very professional but at the same time fun. Even though this hotel was hosting a large group event this past weekend, the bar and restaurant staff made us very welcome. The group event did not negatively impact our stay in any...
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While traveling on business from Henderson KY, I stopped at this unique property in Evansville, IN. The front desk staff was excellent and helpful making a warm welcome. While I was informed of recent hotel improvements, nothing seemed in disarray from construction. My room was very clean and accommodating. The sliding glass door which opened into an indoor balcony was...
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This is an old luxury hotel complete with glass elevators and a huge atrium. The atrium contains the pool which looked very nice and a small dining area. The walk from the parking lot to the room was long and circuitous. I assume a bellman or porter was available but none presented themselves to aid us in getting our bags...
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I would like to thank you for your feedback on our hotel, we will use this information to train our staff to look for problems such as these so they are prevented for all future stays. We appreciate your nice comments about the look of the atrium and pool area as it is a very inviting space in our hotel....
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Wonderfully renovated hotel. Proof that an older property can be great, and even better than newer hotels, if maintained. Beds and bedding were wonderful, appreciated the large pool, atrium, and full service restaurant. Service was good and everything was clean, modern, and attractive.
Thank you for your feedback about the hotel, we are very excited about our newly renovated rooms as well. In a short time our entire lobby, restaurant, and bar will all go through major changes to complete the project. This will happen very fast and we will be excited to show off our finished product. Thank you again for staying...
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This hotel was awesome! The staff I dealt with was very friendly. I loved the balconies on the rooms facing the atrium! The pool was at a decent temperature and the hot tub was great! This is a hotel where I can spend time at the hotel and not be bored - I can just watch the activity in the...
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Thank you very much for your nice comments about our hotel, we too are very excied about the renovation! Its very close to being completed and we hope to see you back soon!
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Hotel is going through renovation..and I can appreciate that. I think that should be mentioned when making reservations. Noise and dust are a part of it, but expectations are what people pay for. Since it is going through reneovation, I think price is high. Room not cleaned one day. Wife left Phone Charger in room. She called about it an...
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While enjoying the celebration of our 'ole School, we also enjoyed the hospitality and the service of the Holiday Inn Evansville Airport Hotel.
From the check-in to check-out we felt we were treated as if we were at a 4 Star hotel: helpful, and friendly staff,recently finely refurbished rooms, the ballroom and dinner were grand, especially the chocolate cheesecake.
(We...
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We will be sure to share you comments about our hotel with our staff, they love to make guests feel welcome during their entire stay. We have heard amazing comments from all of our banquets about the food, our new chef is excited to show his talent. Thank you again and we look forward to your next reunion.
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