Most rooms have CRT TVs and there seems to be so be some stinky odors in the hotel. We had several rooms, a couple of which weren't even close to each other that had a strange smells present. We did get one room upgraded to a suite at no charge - that room I would rate highly as the suites...
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This was a typical HIE which is good. We have found that you can depend on the Holiday Inn name to be consistent. We were booked into a King Jacuzzi Suite which was wonderful. It was a large room with couch, chair, kitchen area with sink, micro, refridge and a table and chair for two.
The room was nicely decorated...
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It's convenient to I-64 and the folks at the desk were friendly and accommodating. The room was roomy and the tub awesome. The breakfast area was bright and spotless and the food was hot and well presented.
The noise level in the front lobby and breakfast area needs to be addressed. Our room air conditioner sounded like it has had a very long life. Our second floor room and particularly the hall had a faint musty odor. Very friendly and hard working staff.
Dear ranunculalus,
Thank you for taking the time to post a review of your stay. I am happy to hear you found our staff friendly. We appreciate your business and apologize for any inconvenience caused to you by the noise of the breakfast area as well as the AC unit. . We can assure you that your comments are being...
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Close to highway,cold coffee one morning, hot tub still broke,rooms were nice,comftable bed and pillows, no cleaning issues I noticed
Rauschie,
Thank you for your recent stay, and providing feedback. I'm sorry there were some unexpected complications during your stay. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.
Ben J
IHG Care
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I'm really not sure how it got 4 stars. The air conditioner makes really bad noises so you get woke up throughout the night, the hot tub is broken, the ice machine was broken, the beds were comfortable but the pillows were old & stained & very lumpy. It's not worth the money, it used to be that you could...
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M W,
First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We...
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Whenever I am in the area, this is where I always want to stay. Even though the address is Evansville it is also close to Princeton (Toyota) and Mt Carmel Ill.
The friendly staff are the best feature of this Inn, they know how to make a traveler feel welcome.
The last visit, I noticed there had been remodeling and...
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Reviewed 14 July 2011
There is nothing like the feeling of being Welcomed! We like to treat our guests as family and it is always nice coming "home" to a familiar face.
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This was the friendliest hotel I have ever stayed in! The staff was so friendly and went over and beyond to make sure we were satisfied. Although this hotel is outside of Evansville we will choose this one because of the welcoming atmosphere!
It is our responsiveness to our guests needs and wants that make us a great team. No matter what our position in the hotel, I instruct every employee to do what others might not, even if it is to just smile as they pass you in hall. You are our family and will be treated as such.
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The hotel was under some light construction when I stayed there but it didn't inconvenience me. There is a bar and restaurant on site and the hotel is clean and the room was acceptable.
This place is definitely in the middle of nowhere though.
I got a decent night sleep and the drinks at the bar were ok, although the...
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Unfortunately I think you had stayed at the full service Holiday Inn at the Airport. I am happy you had a decent stay though.
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Brandi (front desk) , Shannon( Bfast' hosekeeping,ext) , Lindsay (front desk) , Robin and her team,(Housekeeping), Brian (New GM) and Mr. Jones(owner) is why I keep coming back to this hotel, I have always been treated Good and Kind!!! , for long stays this group is one of the best I have came across at any Holiday Inn chain or...
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As always, I strive to have a top notch team proficient in the ins and outs of customer service. Thank you for giving my team accolades here on the site. I too am happy with the level of service my team brings to the front. Giving our guests a friendly, relaxing, and WELCOMING atmosphere rolled up with above average service...
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