We were in Frankfort for a wedding. On arrival, I was pretty upset to discover that their system was down and they had no way to verify my reservation. Fortunately I had my confirmation email and was able to provide them with the info. This was very important since we were traveling with a disabled individual and I only had... More

Having stayed in a few Holiday Inns and Expresses in my time with my last experience in nearby Carmel, Indiana being far, far less than spectacular, I approached this business stay with some trepidation, but I should not have been concerned. Upon entering, I was warmly welcomed, told I was expected, and all amenities were immediately explained to me. There... More

Last weekend was one of the worst snow storms Indiana has ever seen! After closing the highway we needed to find a place to stay and were directed to this hotel. I had my infant daughter with me and the employees of this hotel actually went out of their way to get diapers for her from the store! In the... More

This location is a ways from the highway, (5 miles), but well worth it. Because we are Priority Club members,we always stay a Holiday Inn Express, and, "This may be one of the BEST Holiday Inn Express locations we have ever stayed at". The whole hotel is clean and fresh; The staff are smiling and courteous. The king bed we... More

The room was nice and there is a pretty decent breakast selection, more than just bagels and muffins. There is also a really nice indoor pool and hot tub. All and all, we were very pleased. We were on business and will stay there again when in the area.

Stayed here for a Purdue game because every place in Lafayette was booked. Big mistake. We had reserved a non-smoking room due to allergies. We opened the door to our room and were hit with a strong smell of cigarettes. I called the front desk and asked to be moved to a different room. The manager came to our room... More

POOR RESERVATION SYSTEM!!! We booked two nights (Oct. 28th and 29th) weeks in advance. Due to an unexpected event, we needed to cancel Oct. 29th and stay only one night. We cancelled the two nights and re-booked for a one night stay. We received the usual confirmation number through Holiday Inn Express Reservations. A couple days later we received notification... More

When I called in the morning to see if I could get a room with 2 beds as I was hoping something opened up, the staff member said no. However, I was to at least have a King bed. To find when checking in this wasn't the case it would be a queen? The lobby area, hallway, eating area (where... More

I had stayed at this hotel in Oct of 2010, and at that time, the exit/entrance in the middle of the building was broken, in that one could exit without difficulty, but the "electronic key" to enter the door, was broken. The hotel was aware of the situation. I stayed there once again, this month, and still the exit/entrance in... More