This is a typical Holiday Inn Express (which suit my requirements when traveling). My room was clean and I did not have any issues in my one night stay. While some reviews on the internet claimed no decent internet access I did not have any problems with the wireless and the front desk has cables if you need one. There...
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This hotel was clean. The breakfast bar was ok, but there was a lack of attending o it. I did not like the location of the pool. It was in the middle of the hotel and close to the lobby for everyone to see. It was higher priced too.
Dear guest,
Thank you so much for staying with us and leaving feedback. We appreciate the time you have taken to do so and for pointing out areas for us to improve upon. I am very pleased about you noticing our clean facility. We too are aware of our pool’s location and mindful of our guests’ feelings. As a result,...
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We stayed at this hotel when visiting a friend in the area and found the hotel lobby and room to be typical in cleanliness and amenities. Staff was courteous. We met another family leaving the pool area who gave us a tip that we would need the pool shower before we left...both for cleaning and to warm up. The pool...
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Dear Kevin L,
As the general manager at this hotel, I’d like to thank you for staying with us. Also, I want to thank you for taking the time to post a review. Our guests’ satisfaction is very important and I’m sorry to hear that our pool area was below standards and I assure you that this is not the...
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I always stay here when I go visit my son who attends IWU. Great staff...GREAT breakfast!
Dear angelmom137,
I’m Robert, GM for the hotel. Thank you for leaving positive feedback! We definitely appreciate it. I’ve been lucky enough to work with this fantastic team and I am glad they were able to make your stay enjoyable. Thank you for selecting us as your top pick when you come to Gas City, IN. See you next time....
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This was our second visit to this particular Holiday Inn Express. The employees were friendly, the room was pretty clean and felt better after I took my ever present disinfectant wipes to everything. The breakfast was typical Holiday Inn which is so-so; mushy scrambled egg mix or dry, crusty omelets. The hotel was packed but the eating area was always...
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Reviewed 9 June 2010
I was really impressed. This place had a great breakfast, friendly staff, and the room was VERY clean. The common areas were also very clean. I was part of a wedding party and the Staff was so wonderful helping to deliver gift bags! The bent over backwards to help us! Thanks. I actually spent my last night in Indidianapolis at...
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Thank you for your kind words. It was our pleasure to have you and your wedding party as our guests. We will look forward to serving you again next time you are in the area.
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Having stayed here in previous years, we thought this to be a safe place to stay, but something has changed: perhaps they have new management, perhaps they have fallen on hard times.
THE BUILDING SMELLS OF SMOKE EVERYWHERE AND THE THIRD FLOOR ABSOLUTELY REEKS.
We will be back in this area this winter, but I will be looking for a...
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Reviewed 17 December 2010
Reviewed 14 December 2009
Thank you for bringing this issue to my attention. We are in the process of changing out some of our smoking rooms to non-smoking in an attempt to eliminate the smoky smell on the third floor. You are a valued guest and I certainly do not want you to stay at another hotel. I would consider it an honor if...
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Having stayed here previously, my wife of 47 years and I knew what to expect as far as the facility is concerned, but we were pleasantly surprised at the aggressively friendly staff... they actually seemed to care, not in a "have a nice day" kind of superficiality, but more with concern that we were pleased and would speak well of...
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Reviewed 14 May 2011
Reviewed 14 December 2009
Stayed a couple of nights in a handicap-accessible room with two queen beds because we didn't want our "smoking king-size bed room". The beds were really comfortable. The room was simple with a TV, dresser, and a chair/desk. No microwave oven or fridge. Wife was glad to have a hair dryer in the bathroom, along with an iron and board....
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Thank you for staying at our hotel. It is our goal to exceed the expectations of our guests. I am disappointed that we did not exceed your expectations. If you are ever in Grant County for any reason please contact me directly, so I can have an opportunity to make your next stay better than your last stay. I really...
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Hotel was clean. Rooms were large and spacious. Staff was very friendly.
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