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JW Marriott Indianapolis

4.0 of 5
10 South West Street, Indianapolis, IN 46204
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JW Marriott Indianapolis
Ranked #1 of 183 hotels in Indianapolis
4.5 of 5 stars 293 Reviews
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293 reviews from our community

What travellers say about this hotel
  • Convention center(39)
  • Very nice(38)
  • Great view(28)
  • Room service(24)
  • Concierge lounge(21)
  • New hotel(16)
  • White River(15)
  • Would highly recommend(11)
  • High Velocity(11)
  • Top notch(9)
Traveller rating
    218
    53
    19
    2
    1
Only show reviews for Family (35) | Couples (58) | Business (139)
Date Rating
Cambridge, Massachusetts
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

Stayed here for two days in May and found the practically brand new hotel wonderful in all respects; I will be back for another convention next spring and am looking forward to it! My experience was practically flawless -- from being escorted from check-in to the elevators, to the large and fully equipped gym, to food and drinks at the... More

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Central New Jersey
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW

Staying here for the Indy 500. Great place for star-gazing. Many drivers and celebrities are staying here. The hotel seems very crowded, but extremely well staffed. Despite the number of guests, the staff is extremely helpful and friendly.

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chicago, il
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Not only is the hotel nice but the service from check in to dinner was amazing. The rooms are large, clean and well appointed. The health club is very nice and the food served in the lobby bar was excellent. Thanks to Des we had awesome dinner service and never had to leave the bar. Would recommend this hotel in... More

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Morehead, KY
Senior Contributor
44 reviews 44 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012

Top of the line hotel with all the amenities and great, great service. Wonderful downtown location near all the attractions and restaurants with beautiful views.

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See 15 more reviews by Steve L for Indianapolis
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012

Excellent hotel with a great view of downtown Indianapolis. Conveniently located across from Victory Field, attached by skywalk to the convention center and only several blocks from the new Lucas Field host of Super Bowl XLVI. The hotel staff is attentive and personable. Our room featured a well appointed king, tasteful furnishings, interactive TV, wonderful storage, both drawers and closet.... More

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Worldwide
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2012

Our organization held it's annual convention at the hotel, and we were there from Tuesday the 8th to Sunday the 13th. The service was fantastic, from the bell service to room service and the banquet staff. Two employees who stood out are Jessica at the front desk, and Courtney in the High Velocity. With several hundred motorcyclists at the hotel,... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review
24 May 2012

Thank you so much for your kind posting to Trip Advisor. I was thrilled to see that you enjoyed your visit with us. I also appreciate your comments about Jessica and Courtney. They are assets to our team and you can be assured that both will be commended. Thanks again for your feedback, and we'll look forward to your return.... More

California USA
Senior Contributor
32 reviews 32 reviews
Reviews in 26 cities Reviews in 26 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 20 May 2012

I stayed two nights at the JW Marriott to attend a conference. Check-in was quick and the room was clean/comfortable. On one of the nights, we had dinner in the hotel's Italian restaurant. The food/wine was great and service was fine. I did notice that even on the higher floors, road noise can be an issue if you are a... More

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Indianapolis, IN
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 16 May 2012

My husband and I had an event to attend in the JW's Grand Ballroom and decided to book a room so we wouldn't have to drive home to the suburbs late at night. We were very pleased with our experience at this hotel. Check in was quick and very friendly. We were given a park view room on the 30th... More

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Assistant2, General Manager at JW Marriott Indianapolis, responded to this review
24 May 2012

Thank you so much for your feedback. I was glad to see you enjoyed your visit and the staff was courteous and professional. If you decide to take a "vacation" downtown, we'll look forward to welcoming you back. Scott Blalock, General Manager More

South Bend, Indiana, United States
Top Contributor
76 reviews 76 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 14 May 2012

So, since it opened, I have been intrigued to stay at the JW Indianapolis. We are Marriott Elite members and stay at a lot of Marriott hotels nationwide. Normally our preferences are for JW Marriotts or Ritz Carltons, but we also stay at a lot of Four Seasons and Mandarin Oriental properties as well. It really is just a convention... More

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See 3 more reviews by Andrew C for Indianapolis
Scott Blalock, General Manager at JW Marriott Indianapolis, responded to this review
14 May 2012

Dear Guest, Thank you for providing a recap of your stay at our hotel last weekend. I am the general manager of the JW Marriott and I'm very sorry we did not deliver the type of experience you would expect from our hotel. I apologize for the lack of cleanliness in our concierge lounge and for not completing your turndown... More

Winnetka, Illinois
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 12 May 2012

The marriot was okay, nothing special. The rooms are very small and remind me of an old holiday inn. The room service food was horrible. I ordered a hamburger, VERY well done, no pink. They brought a rare hamburger, and the fries tasted horrible. The hotel does have a great valet service, with a ton of taxis waiting. I liked... More

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See 2 more reviews by Laurie1976 for Indianapolis
Scott Blalock, General Manager at JW Marriott Indianapolis, responded to this review
14 May 2012

Dear Guest, Thank you for your comments regarding your recent stay with us. I am the General Manager of the JW and want to apologize for not providing a better room service experience for you. We can certainly do a better job than what we did for you. I hope we did not charge you for that order. I also... More

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Additional Information about JW Marriott Indianapolis

10 South West Street, Indianapolis, IN 46204
Price range (per night):* S$253 - 485

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