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BEST WESTERN Indianapolis South Reviews

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All 185 Indianapolis hotels

BEST WESTERN Indianapolis South

2.5 of 5
4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
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BEST WESTERN Indianapolis South
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Ranked #92 of 185 hotels in Indianapolis
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    30
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Date Rating
Chicago, Illinois, Usa
1 review
“Comfortable beds”
2 of 5 stars Reviewed 27 May 2013

The room was quiet, clean and comfortable.. That's the good part. The "breakfast buffet" was lacking...the eggs were tasteless, the fruit was only very small and wrinkled apples. At least the gravy for the biscuits was hot..after you warmed up the hard biscuits in the microwave..coffee was ok....the attendant didn't keep up with refilling it.... The pool room smelled...horribly and... More

Review collected in partnership with Best Western

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Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
30 May 2013

Dear Mary M, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Good & Bad, (Mostly Bad)”
2 of 5 stars Reviewed 7 May 2013

First the good: friendly staff, quiet, comfortable beds, nice location, fair price. Now the bad: Old, creepy building, minimal breakfast, small TVs, small, scratchy bath towels, old beat up furnishings, loose electrical sockets.

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Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
30 May 2013

Dear Tapetseb22, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

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A TripAdvisor Member
“Great Stop-over Stay!”
4 of 5 stars Reviewed 22 April 2013

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Review collected in partnership with Best Western

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Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
30 May 2013

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Central Coast California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Average”
3 of 5 stars Reviewed 20 April 2013

Very pleasant young lady at check in. Good first impression. Pretty much all downhill from there. Room pretty much beat up (but clean). Breakfast average at best. Just felt like the neighborhood was a little dodgy.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
30 May 2013

Dear EurolinkAl, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Troy, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“So many hotels around that area, chose a different one”
2 of 5 stars Reviewed 8 April 2013

I, and my brother and his boys, have stayed in that hotel a few times now, and each time it has gotten more frustrating. Dirty, poor service, falling apart, small televisions, and more. Outlet plates were falling off the wall. Bath towels are more like hand towels. We went for breakfast once, and there was very little food, none of... More

Was this review helpful? Yes 1
See 2 more reviews by jollybill for Indianapolis
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
30 May 2013

Dear jollybill, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Naperville, Illinois, USA
Reviewer
3 reviews 3 reviews
“Fine enough, just don't bring any electronic devices”
3 of 5 stars Reviewed 2 April 2013

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Review collected in partnership with Best Western

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Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
3 April 2013

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Chesterton, Indiana
1 review
“A little in need of updating. Staff was great and helpful.”
3 of 5 stars Reviewed 1 April 2013

The location of Hotel is excellent. Many nearby restaurants and shopping. Close to freeway to go downtown. I would probably select a different hotel in the area upon a future visit, unless remodeling is done.

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
3 April 2013

Thank you for reviewing our property. Guest feedback is crucial to providing outstanding customer service. I want to apologize on behalf of the entire staff for failing to exceed your expectations. Property updating- we are currently in the early stages of a complete property reinvention. Within the last year our rooms have been repainted and we have installed new flat... More

Chicago,IL
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“So sad and worn out!”
2 of 5 stars Reviewed 30 March 2013

This hotel/motel is a not a great place to stay. My sister and I took my niece for a short trip to Indy to explore the city and pick this place based on reviews from here and Expedia saying it was good-where do these people usually stay? Yikes!!!! It was old,worn and grimy from years of use,no matter that the... More

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See 3 more reviews by ILteacher052000 for Indianapolis
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
3 April 2013

Thank you for reviewing our property. Guest feedback is crucial to providing outstanding customer service. I want to apologize on behalf of the entire staff for failing to exceed your expectations. In regards to the "worn out" conditions, we are currently in the early stages of a complete property reinvention. Within the last year our rooms have been repainted and... More

Louisville, Kentucky
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice Staff and Excellent Location”
3 of 5 stars Reviewed 14 March 2013

The staff was very nice and check-in was quick and courteous. There are several different dining options within walking distance. My room was pretty clean, however the walls in the room and hallways are in need of some paint and the furniture could use an update. I would recommend the hotel to those seeking a bargain rate and minimal amenities.... More

Was this review helpful? Yes
See 7 more reviews by Mike W for Indianapolis
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
22 March 2013

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

San Diego, California
Top Contributor
56 reviews 56 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
“Value stay”
4 of 5 stars Reviewed 28 February 2013

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Review collected in partnership with Best Western

Was this review helpful? Yes
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review
1 March 2013

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BEST WESTERN Indianapolis South
BEST WESTERN Indianapolis South
3.5 of 5 stars 76 reviews
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Additional Information about BEST WESTERN Indianapolis South

Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Best Western Indianapolis South Hotel
Indianapolis Best Western
Best Western Indianapolis
Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #92 of 185 hotels in Indianapolis
Price range (per night): S$93 - 133
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN Indianapolis South
4450 Southport Crossing Dr.
Indianapolis, IN 46237-3697
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