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Embassy Suites Indianapolis - Downtown

3.5 of 5
110 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Embassy Suites Indianapolis - Downtown
Ranked #77 of 185 hotels in Indianapolis
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257 reviews from our community

Traveller rating
    56
    91
    59
    36
    15
See reviews for
Families
61
 
Couples
44
 
Solo
17
 
Business
89
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
St Louis, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Indianapolis is a wonderful city and my stay was far better than I anticipated!The down town area was full of places to visit and things to do. I didn't know Indianapolis was full of monumnets to our veteran community!

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Review collected in partnership with Embassy Suites Hotels

New York City
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Spent 3 nights at the Embassy Suites in Downtown Indianapolis. It was a totally reasonable stay but the property is more than a bit dated and wanting for some upgrades of the public areas. The indoor pool area had really ghastly color tones from the 80s. The temperature was such that I did not need to use the room's HVAC... More

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ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
21 May 2013

On behalf of the management and staff of our hotel I’d like to thank you for your recent stay with us. I am disappointed to learn that your experience with us lacked what you typically expect from us and that you found our rooms and property to be dated and in need of renovations. In order for us to continuously... More

Miami, United States
1 review
3 of 5 stars Reviewed 17 May 2013

If you are looking for an average stay, this is fine. However, for the price, if you are expecting higher-end luxury hotel stay, this is not it. However, the walk ways from the hotel are very convenient.

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Review collected in partnership with Embassy Suites Hotels

Bangalore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 May 2013

It would have helped if when I called the hotel for directions from the airport that they mentioned they have no street access and the lobby is 4 floors up and you have to use the carpark ramp unless you bumped your bags up 4 floors of steps. Stayed in many ES hotels and this is not the best but... More

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Review collected in partnership with Embassy Suites Hotels

ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
22 May 2013

Thank you for your review of your recent experience at our hotel. I am sorry if you had some issues finding our property. I thank you for bringing this up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 8 May 2013

Enjoyed my stay while in Indianapolis for business. Embassy Suites was the perfect stay and I didn't even need to leave the hotel. Hotel is connected to several dining spots and a fabulous shopping mall.

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Review collected in partnership with Embassy Suites Hotels

Williamsvile, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 May 2013

attended the FDIC conference last week in Indianapolis. Hotel location was good, sky walks take you everywhere so you can avoid bad weather everywhere. The hotel rooms were clean, service was good, free cooked to order breakfast was excellent. The only downside was a charge of $11.95 per day for a poor working version of internet access.

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Ohio
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 29 April 2013

Let me start by saying that I LOVE the Embassy Suites brand and all it offers. I have stayed in a number of hotels and this one was by far the worst. The room for one was set up strange. The bathroom was inside the door that led to the bedroom and not out in the living area like most.... More

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ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
2 May 2013

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

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Indianapolis, United States
1 review
2 of 5 stars Reviewed 29 April 2013

I had a reservation for 3 nights and decided to leave early. When I went to check out, they hit me with an early departure fee of $75! I was giving them a Friday night back during a convention week and they charged me because I didn't tell them before I checked in I would only be using the room... More

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Review collected in partnership with Embassy Suites Hotels

ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
2 May 2013

I appreciate your review of your recent stay at our hotel. I understand from your review that there were some additional charges that you did not expect because of your early departure. I can assure you that we never want to intentionally mislead our guests in any way and I sincerely apologize if the charges were not clear. Our main... More

Cincinnati, Ohio
2 reviews
2 of 5 stars Reviewed 24 April 2013 via mobile

The only thing ES Downtown Indy has going for it is the location. Everything else about it is interstate Motel dreck. Loud rooms, and even LOUDER atrium noise sounds like a zoo field trip most hours, slow service, climate controls that don't seem to know what season it is, lobby restaurant that is only one step removed from vending machine... More

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ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
25 April 2013

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 April 2013

I stayed at the Embassy Suites Indianapolis - Downtown while in town for a trade show at the Indianapolis Convention Center. It's a large hotel, but it is a bit dated and in need of an upgrade. Supposedly, I was given a recently renovated room. The bathroom was clean and fresh, but the balance of my two room suite looked... More

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ESManagementTeam, Manager at Embassy Suites Indianapolis - Downtown, responded to this review
9 April 2013

On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. At the same time we are disappointed to learn of your mixed feelings, as we always like to ensure that our guests feel cared for, valued and respected, which... More

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Additional Information about Embassy Suites Indianapolis - Downtown

Also Known As:
Embassy Suites Indianapolis
Indianapolis Embassy Suites
Address: 110 West Washington Street, Indianapolis, IN 46204
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotels in Indianapolis
Price range (per night): S$222 - 505
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites Indianapolis Downtown hotel is conveniently located within walking distance to many Indianapolis attractions. The new Lucas Oil Stadium and Conseco Fieldhouse are both just blocks away from our downtown Indianapolis hotel. The Indianapolis Motor Speedway is just 6 miles from the hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 
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