Stayed here for the Mini Marathon....asked for late check out when reservation was made, asked again when reservation was confirmed a week before and at check in. Waited several minutes to be told NO late check in. Asked again in the morning....told that we could check out late for a $30 charge. After already paying $140 for the room, $25... More

We arrived after a long drive, and check in was fast and friendly. On request we were granted a very late check out, it let us enjoy the town. The location was excellent, right were we wanted to be, parking handy and at $25 not too bad and the lobby was roomy, with free and fairly fast internet. The room... More

Stayed here before the Indy Mini Marathon/booked through Priceline. When we checked in, asked if there was late checkout the next day to accommodate marathon runners to shower - NO. I found it hard to believe they were sold out the next day. I understand cleaning schedules but let a girl shower once she just ran 13.1 in 80 degrees... More

Pros - Beautiful view of City Centre, especially at night. Convenient to government offices and a wide variety of great eating and entertainment venues. Staff in the restaurant and bar were very friendly. Cons - The staff (front desk, concierge, and bellman) seemed truly clueless to the simplest questions. This was reinforced by the nonchalant attitude toward service. Our group... More

Stayed here 3 nights in April for business travel. It seems the rooms are being refurbished currently and the suite I was upgraded to was nice and clean but had pretty basic styling and furnishings. The Garage is under renovation and was very torn up and depressing, half of the spaces were roped off. The lobby area is OK but... More

Great hotel to stay at in Indianapolis. Several nice restaurants around the hotel.

We had a really nice trip, there were just some challenges along the way. First, we had pricelined the hotel. We arrived and they had no record of the booking. Priceline actually did a great job in getting this straightened out. They gave us a room on a high floor with an awesome view of the circle. The air conditioning... More

Upon returning to the room for the day I asked the hotel if they could make up the room. They first said yes but then called the room to tell me that since I had put a do not disturb sign on the door, it wasn't their problem to make up the room. What ridiculous customer service!!! I don't care... More

This Sheraton was sub-par regarding room quality and amenities. The rooms appeared a little too worn and the parking structure is going through major renovations (I was warned that during the weekday the noise from the renovation does reach some of the rooms). Also, as another reviewer noted, the TV signal does cut out every few seconds... However, the location... More