Please keep in mind that when I visited this location, they weren't going through the much needed remodel that I see from more recent reviews. They did place me in a one bedroom suite which was a nice change from what I normally stay. The room was dated and could defintitely benefit from this remodel. The evening I was there...
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i got this hotel thru priceline. When i got there, i had to pass thru the floor section of the hotel, which is all torn up due to remodeling. The pool and hottub were pretty good, as was Kyle the bartender in the restaurant. The carpeting on the 4th floor looks like it needs a good cleaning. Basically, just an...
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My mother and I booked this hotel for an overnight trip to my hometown, Indy. I requested a quiet room. Unfortunately, we were originally assigned to a room directly across from the MEPS processing center (some sort of military program), which was located in a guest room due to hotel renovations. It was kind of curious that we were assigned...
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Stated here for a week and it felt just like home. A functional and basic bar & grill, gymn, pool seemed enough and more, thanks to hospitality of the staff. You must drive to this property on a rental or your own since distances are large to get to offices, malls and food joints in case you want to explore...
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Valued member,
I wanted to thank you for taking the time to share your recent experience with us. We could not be more pleased that you found our accommodations comfortable and also functional, similar to the ones you find at home.
The next time you are staying with us just let the Front Desk Staff know what times you would...
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I would avoid this property. I checked in very late in the evening (i.e. >2AM) and requested a quiet room. The desk person said that all the rooms would be quiet because everyone was asleep by this time. However, what the desk person did not say was that floors 5 and 6 in the hotel were under renovation that begins...
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Thanks you so much for your thoughts. It gives us the opportunity to improve and we appreciate that.
I am sorry you we caused any uncomfort during your stay. It is sometimes a difficult balance to improve the hotel without affecting the guest experience. We have taken your advice and are working with the crews to begin later when possible....
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We stayed over as my son was part of the MEPS program. Upon arrival they were unable to find my reservation. Even though I had confirmed the day before. The hotel is undergoing renovations so it "looked " inpressive. We went down to the dining room for an evening meal. There was only 2 wait staff present. On each table...
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I want to thank you for taking the time to share your experience. Your letter touched and concerned all of us. First, I want to thank your son for his service and you for your sacrifce. Our MEPS guests are very important to us as both hoteliers and Americans. Your experience in our restaurant was disheartening and will be addressed...
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Nice hotel with a good pool and fitness center. Layout is a little funky but overall clean and updated (except the TVs). Bathrooms have no fans, and the tv remotes don't work. A little overpriced for the comps in the area. Fridge was nice to have (must request). Room was cheaper on hotels.com but could not guarantee a room type...
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Thank you so much for taking the time to review your stay with the Four Points by Sheraton Indianapolis Carmel. It is your feedback that helps us to improve! I am sorry you felt the rate was overpriced. We strive to exceed expectation with each stay. I am thrilled to announce that we are undergoing a multi-million dollar renovation and...
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I arrived for a quick stay-over for the evening in Indianapolis on my way to Detroit. This hotel is a great property with clean rooms, lobby and hallways. The staff were very helpful in getting me settled and were very friendly... Gotta love the midwest! The room was spacious and the bathrooms seemed to have been renovated recently. Located close...
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Trip Advisor Member,
I would like to thank you for taking the time out of your day to share your feedback with us. We are pleased to hear that your stay was comfortable and that our staff was friendly and welcoming while you were with us. We are glad you could experience Hoosier hospitality first hand.
Have a wonderful day!
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We stayed here for three nights while in the Indianapolis area for a funeral. The hotel is one of the nicest Four Points I've ever stayed in...absolutely lovely! Nice area and nice amenities. Totally worth the short 17-minute drive into Indianapolis. We used Starwood's "points" and cash. (Gotta tell you - Starwood has the BEST awards program of the major...
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Dear RomeInJanuary,
Thank you so much for taking the time out of your busy day to complete a review for your recent stay here at the Four Points. I am sorry to hear of the loss in your family, however from your feedback it sounds as though we made your trip a relaxing a memorable experience. Since SPG has rolled...
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We booked 8 rooms for a school choir competition. The staff was very friendly and helped greatly with check-in. Beds were very comfortable. More elevators would be nice as there are only two and they are not the fastest in the world. Wish they had a breakfast deal for Starwood Platinum members. Going to miss them on April 1 as...
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Dear Trip Advisor Member,
Thank you so much for taking the time to compose your review. It is always great to hear that our guest find our staff friendly and engaging, I am happy to know you experienced this level of service first hand. We are aware that the current state of our elevators may be inconvenient, however at the...
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128 Reviews
