The cleaning staff stole a bag out of our room, the management admitted to have a a hole in the security system that prevents that room from being recording during morning cleaning hours. Managment took days to follow up on the issue and never even acted like they cared. Since Best Westerns are privately owned, corporate Best Western jus said... More

i will tell all my friends to go this motel, they have good breakfast, heated pool, very very clean rooms,good staff

This hotel was, for the most part, clean and comfortable. The blankets on the beds were unfortunate. The duvet cover was as slippery sort of fabric and about halfway through the night I realzed the down comforter was lost in the cover and all I was covered with was the thin duvet cover... The guests I encountered in the hotel... More

I had no problems at all with the hotel/room at first. Our no-smoking room didn't smell like smoke. It was spacious and LOOKED clean. But after about 20 minutes in the room my eyes started to itch. Then the back of my throat started to feel funny. Within an hour I was sneezing and felt awful. I don't think of... More

After staying at this hotel for 2 nights, I really wish I hadn't. The room smelled like a of wet dog with a smoking habit. When I called down to the operator to get a different room, I was told there were no more rooms available. This may have been the case but the parking lot was empty and I... More

Not bad for the price, but this hotel could use a good steam cleaning. I'm not saying it was dirty, but all the carpeting, and the chairs in the breakfast room had a lot of stains. Housekeeping does a good job cleaning the room, but the bedspreads have seen better days, and there was mold along the bottom edge of... More

I was in town for dog shows in Valparaiso. I was happy to get a reservation here since I consider the BW chain to be an upgrade from the others and had mentioned I had dogs to the person I made my reservation with. Checked in Fri. night with no problem, was pleasantly surprised at the room which, other than... More

Hotel managements are friendly but the location is a bit tricky to find. Most amenties are functional and working well however improvement would be better. They provide free breakfest but the services are minimal. I booked 12 rooms for a soccer team and no parents were complaining about the facility. That was a big plus for me.

I went there April 5 2011 on a tuesday night with my gf and they accidentally gave us a smoking room and i went down to lobby and they switched it out right away for me with no questions asked. I will be back for sure.