This hotel has clean rooms with a microwave, small fridge and nice flat screen televisions. The beds are also very comfortable. My two kids really enjoyed the indoor pool, however, my wife and I wish the hot tub worked. Also, the elevator was broken and lugging our bags up the stairs was a nightmare. Might stay here again in the... More

We started staying there over a yr ago and really liked the hotel. We started noticing the bed linens were always dirty with unknown body fluids each stay. we notified front desk and linens were changed but not without a bad attitude by workers. I was told mgr would call and never did or returned my several voice mails. Finally... More

I have stayed at this hotel several times - for both business and pleasure. It is a new property with modern decor, flat screen TVs, a nice pool, health club, lobby with eating area and bar, and ample parking. But, as nice as this property is, its best feature is LORI! She is gracious and welcoming and, after you have... More

Jeffrey and I usually stay at the hilton garden however about six months back we came here and they have a customer rep named Lori. She greeted us with warmth and happiness. The bed was the same as hilton the room was clean and inviting and they have the best water pressure. The kids loved the pool and jeff loved... More

the lobby is great, set up well for greeting customers (the lady that helped us was very nice & on point with her knowledge of the area), sitting to eat breakfast...and the bar is fun after you ck in. the room was beautiful with a modern flare...beds were very comfortable. also the restaurant closest to the hotel was great too...we... More

We go to Indianapolis for both business and pleasure. The hotel is new, modern, extremely comfortable and is located just of Int 70 with many restaurants. A home away from home. The front desk help is exceptional. On our most recent trip Lori was great! Friendly, helpful and fun. Thank you for making our trip a good one:)

Recently stayed here for three nights for a family funeral. Staff was helpful. The rooms were extremely clean. It's a newer hotel too, so the lobby/bar/breakfast area as well as the pool/hot tub and fitness area were all in excellent condition. The design of the room was very well done and contemporary. Bed and pillows were comfortable and the bathroom... More

I stayed at this location in Nov. of 2011. It still has that "new" feel. The room amenities were first rate and everything was still fresh looking and in working order. The thing that impressed me the most however, was the quality of the staff. They were professional, friendly and helpful. I could tell the staff was proud of their... More

My husband and I stayed here one night on December 2, 2011. It was our first time at a Best Western. The hotel is new and very nicely decorated and location is close to lots of restaurants, a gas station is nearby and was close to the airport which is what we wanted. Rates were reasonable and the staff was... More