I booked this hotel 50 weeks ago when it was a Marriott property. It changed hands in January 2012 and became a Hilton. Regarding the previous reviews, remember that the hotel can't be expected to be transformed overnight. For me, the quality of the staff can make or break the stay. This staff is amazing! We were warmly greeted upon... More

We just stayed at this hotel for my son's hockey team tournament. The room was okay. The beds were clean. The bathroom is in bad need of some renovations (stains on the floor and tub). The breakfast was fantastic! However, the hotel had an issue for the entire weekend of not having ANY hot water. I took a cold shower... More

The room I booked was on the executive floor. I am hardly executive but enjoyed a glass of wine in the lounge in the evening. The breakfast was pretty good in the lounge as well. I did use the pool. It was warm but the whole pool area is in need of remodeling.

My husband and I stayed here two nights, over Easter. We were in town visiting family and friends and wanted to be near downtown South Bend, which is why we chose this hotel over other, less expensive hotels in the South Bend/Mishawaka area. If it hadn't been for the appalling treatment we received during the second night -- when I... More

Stayed here last week during a business trip. It is right next to the college football HOF, which is okay. There are a couple bars in walking distance. The rooms are old, but just fine. The staff is polite as well.

Stayed one night with our Hilton honors miles and checked in at mid-day. The room was ready and the staff was polite and reminded me that the hotel was built in 1981. The size of the bathroom made that very real. The mattress was very soft and the room size was adequate. There were many hockey families in town and... More

Spent 3 nights , two of which was a bit sleepless due to rude neighbors across hall. Reported it the first night but still noisy the next night. Was out and about all the first day, came back at 4 pm to freshen up for dinner and our room had not been touched by housekeeping. They did come right up,... More

We were booked through a group affiliated with youth hockey. Great value for all of the inclusions with the booking. Minor functional problem with the toilet but we did make the decision to deal with it instead of changing rooms due to our occupancy need. Wireless not being free in rooms seems to be a Hilton decision, as I also... More

Pros: Good location, staff was friendly and helpful. Great fitness center. Cons: See picture attached. If you "get" a river view room, you also "get" the road noise. Not sure what the other sides of the hotel are like, but river side is loud. Who knew there was a hotel in the US that still does not have wireless internet,... More