My husband and I arrived on Friday, May 25 for a two night stay for romantic get away/mini vacation at the West Baden Springs hotel. We were impressed with the hotel as the renovations are very impressive and well worth seeing. The sad part of the hotel experience to me is both the service of the staff which is fair...
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My wife and I spent 3 nights at the West Baden Springs Hotel recently, for a short getaway from the kids. It was about a 5 hour drive from Chicago, but well worth the trip in my opinion. We stayed in one of the interior rooms with a view of the atrium and its dome. The rooms are spacious and...
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This is our third or fourth stay at West Baden. It is absolutely wonderful. When you walk into the atrium it just takes your breath away. Absolutely stunning. It also brings you a short of peace. It is so quiet, You can just sit in the atrium, or take a walk in the gardens, or enjoy a pedicure in the...
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Thank you for your recent review! We are glad that you enjoyed some of the many wonderful amenities that our hotel has to offer. We hope to see you again soon,
Warm Regards,
Zach Wagner
Guest Services Manager
West Baden Springs Hotel
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The room we stayed in was fantastic. It was very large and looked out into the trees.
It really spoils you to also have such a large bathroom with such nice ammenities. The shower head they use and the water being so soft made for a wonderful shower.
We found the valet and housekeeping staff to be very friendly. I...
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Thank you for recently being our guest. I was glad to hear that you enjoyed your large room and bathroom, and hope you weren't spoiled too much! I know our housekeeping and valet team members will enjoy reading your kind comments about them as well. I am sorry that you experienced difficulty with our hotels wi-fi service, and I will...
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This hotel is absolutely beautiful and restored to the smallest deal.
Our room was large , clean and perfectly done. The balcony provided a beautiful view of the attrium. Room service and valet service were excellent.
My only complaint was with the reservations anniversary package. I was told one thing on the phone and another when I arrived which caused...
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Thank you for your recent review, we are glad that you enjoyed your stay. I was happy to hear that you enjoyed your balcony room and the grand view. I also want to apologize for the mix up that you had concerning your package and ensure you that the team works very diligently to "get it right" the first time,...
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this hotel was great and staff was super nice. It was worth every penny and we will definitely be back!
Thank you for your kind words about the hotel and our team. The entire team takes great pride in the property and I know they like to hear great comments just as much as I do. We hope to see you again when you are in the area.
Best Regards,
Zach Wagner
Guest Services Manager
West Baden Springs Hotel
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A wonderful, grand hotel that transports you back to the the grace and elegance of the roaring 20's. From the minute you walk into the spectacular atrium, it is easy to almost imagine Robert Redford walking out of a scene from The Great Gatsby. The elegant and relaxing atmosphere includes beautiful gardens to stroll, a wonderful winding porch, several restaurants...
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Thank you for the very nice comments. We are pleased that you got to enjoy so many of the wonderful amenities that we have to offer. I am still amazed by the architecture every time I come to work. We hope to see you again soon.
Warm Regards,
Zach Wagner
Guest Services Manager
West Baden Springs Hotel
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We were in awe the minute we pulled onto the property and through the main entrance! It felt like we were transported back into another time. It was our first visit to French Lick, and having lived in Indiana the marjority of our lives, we knew that we had beem missing out on a beautiful place. Usually when we have...
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Thank you for your very nice review. We are pleased that you had such a relaxing time while on your getaway. We hope to see you again very soon!
Zach Wagner
Guest Services Manager
West Baden Springs Hotel
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My husband and I spent our Anniversary weekend at this hotel. The hotel is so beautiful, different and elegant. The architecture is out of this world but what I loved most was the complete laid back atmosphere. I had a great lunch in one of the places in atrium and after that laid in one of many soffas there listening...
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Thank you for the great comments about the hotel and congratulations on your recent anniversary! We are so pleased that you chose to spend your special ocassion with us and even more pleased that you had a wonderful time. We hope to see you again when you are in the area.
Zach Wagner
Guest Services Manager
West Baden Springs Hotel
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This is quite an interesting place. The outside of the hotel and the grounds leave something to be desired but the atrium and the interior of this hotel are extraordinary. The two golf courses are very nice! The bell staff were wonderful
Thank you for the positive feedback on our hotel. I would also like to apologize for the state of our grounds. The garden area experienced extensive flooding this past year and we are working hard to get it back up to standard. Thank you again for your feedback and we hope to see you again soon!
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