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Hilton Garden Inn - West Lafayette Reviews

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Hilton Garden Inn - West Lafayette

3.0 of 5
356 E. State Street, West Lafayette, IN 47906
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Hilton Garden Inn - West Lafayette
29 traveller photos
Ranked #1 of 7 hotels in West Lafayette
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    28
    49
    13
    0
    1
Date Rating
Los Angeles, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Great Location”
4 of 5 stars Reviewed 20 May 2013 NEW

Stayed over the past weekend and this hotel is in a great location. It is located in a plaza with lots of food (Starbucks, Moe's, Panara, and Coldstones). There are more restaurants down the road. Buffalo Wild Wings and Outback is behind the hotel. Purdue is about 5 min drive away. Because it is located in a plaza, they charge... More

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Los Angeles
1 review
“You can't go wrong”
5 of 5 stars Reviewed 13 May 2013

I have stayed here many times and have always been 100% satisfied. Wonderful, friendly staff. Clean, quiet rooms. And a great breakfast to boot. I have stayed at many Hilton Garden Inns and this is by far my favorite. Also, the best location if you are visiting Purdue.

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Review collected in partnership with Hilton Garden Inn

HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
20 May 2013

Thank you for the wonderful review, the staff and I are very happy that you enjoy staying with us! We look forward to your next stay. Christy Kuntz General Manager More

Muncie, United States
1 review
“Very nice”
5 of 5 stars Reviewed 10 May 2013

This was my first stay at a Hilton Garden Inn and I am very pleased. The hotel was lovely and the room was nice and clean. Next week I'm staying at another HGI and hope that it is as nice as this one.

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Review collected in partnership with Hilton Garden Inn

HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
20 May 2013

Thank you for the postive review, the staff and I are pleased that you had an enjoyable first stay with us. We hope you will choose the Hilton Garden Inn/West Lafayette again when you are in the area. Warm regards, Christy Kuntz General Manager More

South Bend, IN, United States
1 review
“Clean, Very nice”
5 of 5 stars Reviewed 9 May 2013

This is one of the cleanest hotels we've ever stayed in. The staff was friendly, breakfast was delicious, the bed was comfortable, and the room was very clean. We will only stay at this hotel next time we are in the Lafayette area.

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Review collected in partnership with Hilton Garden Inn

HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
20 May 2013

Thank you for the wonderful review of our hotel. We take great pride in our hotel and this reflects in the cleanliness of the rooms and public areas. We are so glad you enjoyed your stay and we look forward to seeing you again in the future. Warm regards, Christy Kuntz General Manager More

Clarkston, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Business Stay”
4 of 5 stars Reviewed 4 May 2013

Good experience. Front desk people were very friendly and helpful. Signed me up for HiltonHonors on the spot. I thought they said something about complimentary Breakfast at check-in, but there was a sign that said it was pay to eat ($8.50 buffet). Not a deal breaker, but I am not a big breakfast eater so I walked next door to... More

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Review collected in partnership with Hilton Garden Inn

HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
20 May 2013

Thank you for taking time to provide positive feedback about your stay. It is the staff's goal here at the Hilton Garden Inn/West Lafayette to exceed our guest’s expectations and they will be happy to read your review to know that their efforts are not going unnoticed. We are pleased that you enjoyed your stay & look forward to seeing... More

Saline, United States
1 review
1 helpful vote 1 helpful vote
“West Laffayette Indiana”
5 of 5 stars Reviewed 23 April 2013

Great Place to Stay. Right in West Lafayette. Walking distance from Train Station and downtown. Nice view of the Wabash River. Lighted walking trails along the river. Hotel is Clean and well run. Buffet Breakfast is Excellent. Pool and Fitness room are never busy. Sports teams stay here that are in town to complete with Purdue.

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Review collected in partnership with Hilton Garden Inn

HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
26 April 2013

Thank you so much for the lovely review of our hotel. The staff and I work really hard to make sure our guests ejoy their stay, so it is nice to hear when a guest truely enjoys staying with us! We hope to see you again the next time you are in the Lafayette/West Lafayette area. Warm regards, Christy Kuntz More

New York
Top Contributor
74 reviews 74 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
56 helpful votes 56 helpful votes
“I say "adequate"”
3 of 5 stars Reviewed 21 April 2013

It can't be disputed that this branch of HGI does everything it says it "on the box" (or "on the tin" as they say in the UK). Clean, convenient, amenities within (pool, internet access, business center) and without (near a few restaurant choices, etc). But, the bed was really, really hard and uncomfortable. Arriving at 9 on a Friday, and... More

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HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
22 April 2013

Thank you for your comments about our hotel on TripAdvisor. We are very sorry for the fact that you did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical of... More

Indianapolis, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wasn't sure I was at a Hilton”
3 of 5 stars Reviewed 18 April 2013

Lobby area wasn't clean. The lady who checked us in kept answering the phone. Used the pool some one came in to ask our rm number, like u don't need a key to get in. Rooms need updated. Need lamps with outlets. Ugly tile around the spa tub in room.

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HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
22 April 2013

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We... More

Houston, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Location”
5 of 5 stars Reviewed 11 April 2013

Upon checking in, I recieved 2 complimentary bottles of water from a very helpful staff. The room was very clean with no issues and a great view. The hotel is a 5 min drive to Purdue University and next door to a great resturant (Scotty's Brewhouse). I would absolutely stay here if I visited West Lafayette at a future date.

Was this review helpful? Yes
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
12 April 2013

Thank you so much for the lovely review! The staff and I are so pleased that you enjoyed your stay. We hope to see you again in the future. Warm regards, Christy Kuntz General Manager More

Brussels, Belgium
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Hot water issues..........no compensation offered !”
3 of 5 stars Reviewed 4 April 2013

Stayed their in feb for first time as we got family member go to Purdue and being gold with Hilton better ! Always stay at holiday inn but tried different place this time, agree with previous reviewer, what a shame. We had hot water issues fr 2!days and were not even offered anything.....free breakfast .........how much does a egg cost.... More

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HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review
9 April 2013

Thank you for your feedback regarding your stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am however very sorry that you were disappointed with some aspects of your stay. I sincerely apologize that the temperature of the water in your bathroom was not working properly. I... More

 
 
Hilton Garden Inn - West Lafayette
Hilton Garden Inn - West Lafayette
4.0 of 5 stars 91 reviews
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Additional Information about Hilton Garden Inn - West Lafayette

Also Known As:
Hilton Garden Inn - West Lafayette Hotel
Hilton Garden Inn - West Lafayette Hotel West Lafayette
Hilton West Lafayette
West Lafayette Hilton
Hilton Garden Inn West Lafayette
Address: 356 E. State Street, West Lafayette, IN 47906
Phone Number:
Region: United States > Indiana > West Lafayette
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in West Lafayette
Price range (per night): S$167 - 230
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn - West Lafayette
356 E. State Street
West Lafayette, IN 47906
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