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All 12 Burlington hotels »

Pzazz Resort Hotel

3001 Winegard Drive, Burlington, IA 52601
Hotel amenities
Pzazz Resort Hotel
Ranked #5 of 12 hotels in Burlington
3.0 of 5 stars 103 Reviews
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103 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Great time(5)
  • Indoor Water Park(3)
  • Laser tag(3)
  • Bowling alley(3)
Traveller rating
    26
    21
    27
    11
    18
Only show reviews for Family (74) | Couples (9) | Business (7)
Date Rating
Davenport, Iowa
2 reviews
1 of 5 stars Reviewed 21 May 2012

Stayed Friday and Sat night for baseball tourn. weekend. Had 12 year old boy. Place is a dump. I will never stay here again. Mold, scum, carpets gross, lobby furniture is so dirty you dont even want to sit on it. Stomach issues after eating in resteraunt. A Hotel Security member a real jerk to two middle age women having... More

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Peoria, Illinois
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 15 May 2012

Over all a very disappointing stay. Not the room or experance you would expect for almost $80 dollars a night for a week day night. It started with the booking, there web site is not the clearest on what hotel you are booking with. The property has two hotels one on each site of the casino. On one side you... More

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Jefferson City, MO
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 May 2012

The fact that this place uses the name resort in their name is hilarious, its a dump. First there is a sign out front that says Pzazz but when you pull in you see no signage for check in only an interest to "fun city"? When you enter fun city, which is just an arcade, you wander around looking for... More

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Justin Swigart, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
5 May 2012

Dear J-Wags, Thank you for your feedback on the facility. We do appreciate all feedback, whether it be negative or positive, because it helps us grow. I noticed that you referred to Fun City as just an arcade, and I hope that you got to experience more than that. We have the arcade, go-cart track, bowling alley, laser tag arena,... More

Marion, Iowa
1 review
4 of 5 stars Reviewed 1 May 2012

We enjoyed our stay very much everything was just the way I was told when I booked the room We would stay again

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ursa
2 reviews
2 of 5 stars Reviewed 30 April 2012

did not receive the ammenities promised at reservation time, told that was only good during sun-thurs. room was a disaster; things not working correctly. no one took the time to help fix the situation.

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ON
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

I stayed at this resort for 4 nights for a business trip. Here are some thoughts in point form: -I had a king sized bed on the top floor overlooking the patio with the pool. The room was huge. something to keep in mind: wi-fi is free but mostly very slow. -room was very clean when I got there, but... More

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Justin Swigart, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
30 April 2012

Dear Guest, Thank you so much for the feedback regarding your stay at our facility! We are glad you enjoyed your hotel accomodations and appreciate the critique on how we can make things better! Our housekeeping department is top notch and always thorough when cleaning the facility, so the fact your room was not as clean as you like, it... More

Cedar Rapids, IA
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

We stayed for one night over spring break. It was a nice alternative to the Dells as we didn't want to invest any more than one night. The room was clean and there were no maintenance issues with it. However, the place is very noisy. I'm not sure what the owners can do about it other than rip up all... More

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Ladd, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

Our family just got back from a trip to FunCity on 3-29-12 to 3-30-12. To start off with we had a good time. The beds in the hotel rooms were not comfortable. The indoor water park needs so major work. You need to paint and spruce it up a bit. The Arcadium is well worth the prices and so is... More

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Justin Swigart, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
30 April 2012

Dear Melanie A, Thank you so much for your feedback! We appreciate hearing about our guest's experience so we can use it as a tool to help better ourselves. I'm very sorry that you had a negative experience with the bowling alley attendant. Please rest assured this is not a common occurance and this matter will be corrected immediatley. Thank... More

El Paso, Illinois
1 review
5 of 5 stars Reviewed 27 March 2012

We just returned from our stay at Fun City and had a blast! We have children ranging in ages from 13 down to 2. None of us were ever bored! We want to say that the facilities were very clean and our hotel room was very nice and comfortable. We loved the food at the Boogaloo Cafe, Gasoline Allie's, and... More

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Justin Swigart, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
30 April 2012

Dear Amber V, Thank you so much for the positive feedback! We are so happy you had such a pleasant time in our facility! Hope to see you again in the near future! Thanks again! More

Iowa City
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 March 2012

Our family of 6 just returned from an overnight stay at Fun City on 3/15/12. Overall, our stay was fine. The kids had fun, which made it worth returning. However, the place needs some improvements. The indoor waterpark is fun for the kids, but an eye sore for adults. It needs some major repainting and the dead trees surrounding the... More

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Justin Swigart, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
30 April 2012

Dear LisaTiowacity, Thank you for visiting our facility! We appreciate the feedback! We are aware of the maintainence that needs done and rest assured, we are doing everything we can to get it taken care of. Thanks again and hope to see you back soon!! More

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Additional Information about Pzazz Resort Hotel

  • Pzazz Fun City Burlington
  • Burlington Best Western
Address: 3001 Winegard Drive, Burlington, IA 52601
Price range (per night):* S$75 - 96

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