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Courtyard Des Moines West/Clive

3.0 of 5
1520 Northwest 114th Street, Clive, IA 50325
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Courtyard Des Moines West/Clive
Ranked #5 of 8 hotels in Clive
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43 reviews from our community

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Traveller rating
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    2
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Date Rating
United States
Top Contributor
155 reviews 155 reviews
23 hotel reviews
Reviews in 54 cities Reviews in 54 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

A nice place to stay. They have a Bistro, but it was closed on Memorial Day. Guess it was because of the lack of guests. Rooms were just fine, but the hotel is a little out of the way. A long walk to the elevator. Itty is a "Gotta Goo"kinda place. IHG Rube

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
30 May 2013

Thank you for sharing your comments. I am happy that you enjoyed your stay. I am sorry that the Bistro was closed the evening you stayed. Due to the low occupancy we allowed some additional staff members to take time off to enjoy the holiday. I hope you were not inconvenience by this. I hope on your next trip to... More

Denver, Colorado
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 March 2013

OK, I am in Des Moines generally once a week for a day or two. I enjoy staying at this Courtyard. Everyone knows me and genuinely cares about the guests. The rooms are fine. The pool and spa are available and never are crowded. The management team and staff work very hard to make the facility spic and span. Everyone... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
12 March 2013

Thank you for taking the time to share your comments. I will pass your kind words on to my staff. We take pride in making our guest feel at home and do our best to ensure that our facility is clean and comfortable. I am truly blessed with a staff that cares and enjoys serving great people like your self.... More

Albia, Iowa, United States
1 review
3 of 5 stars Reviewed 4 March 2013

I booked a room that said it was a King bed and a sofa sleeper. I have a family of four, so I assumed that "sofa sleeper" meant a loveseat size that would sleep my 2 kids. When we got in the room, the "sofa sleeper" was actually a chair that pulled out. I asked for a rollaway bed and... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
6 March 2013

Thank you for sharing your comments with us and I am sorry that you feel that you were some how deceived when you booked your reservation. Our Sofa beds are a standard size that you would find in most hotels. They are a size larger that a Twin and just a few inches smaller than a full size bed. I... More

Vancouver, Washington
1 review
5 of 5 stars Reviewed 21 February 2013

Love the hotel! Very polite and helpful staff. Nice bistro (I am a vegetarian and they made specific dinner on arrival since most items I could not eat). The guy working in the mornings remembered my specific coffee order each morning when I arrived. One item I didn't like...Bath Towels were like sandpaper and thin. Other than that...excellent stay. Beds... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
26 February 2013

Thanks for shaing your comments with us. I am happy that you enjoyd your stay. I am pleased to let you know that Courtyard has changed the type of bath towels we are using in our guest rooms. The new style is larger and more plush. We are just starting to get them in now and hopefully will have them... More

SW Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 February 2013

I first found a coupon on a Des Moines tourism web site to get a room here for $75. I called Courtyard a week before to make my reservation. I told them about the coupon and I was told that offer was only good for walk-ins on the day you stay. I was told to keep the coupon and bring... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

Thank you for sharing your comments with me. I apologize that the staff misinformed you about the coupon. The coupon rate is based on availability but can be booked in advance. If there is anything I can do for you feel free to contact me directly. I am gald you still chose to stay with us and that you enjoyed... More

Butler, Missouri
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 February 2013

The staff can make or break a hotel in my opinion. Check in was smooth, help at the front desk was wonderful. The rooms were very clean. We had to get rooms at the last minute so I didn't expect much, so I was pleasantly surprised. The price was very reasonable even though there was a convention it town.

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See 3 more reviews by Sharon C for Clive
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

Thanks for choosing Courtyard. My staff and I are happy that you enjoyed stay. Please give us the opportunity to serve you in the future. More

monticello iowa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 February 2013

Great last minute rate for a Saturday nite stay, Very freindly front desk and clean hotel. The people at Starbucks were very nice in the m0rning and wanted to make you happy. I got the wife a steamer which wasn't quite right and the very happily remade it without saying anything. We asked for a quiet room and we got... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

Thanks for sharing your comments. I am happy that you had a great stay and you were able to take advantage of our great weekend rates. I apoligize for our mistake with the coffee, I am glad your gave us the opportunity to make it right. Thanks again! More

Columbus, Ohio
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 January 2013

Was there on business for four days. Pros: Clean hotel Easy parking Breakfast was made-to-order and good quality Friendly staff Very close to their interstate system Half hour to the airport Cons: none

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

Thanks for staying with us and come see us againg when you return to the area. More

Seattle, Washington
1 review
5 of 5 stars Reviewed 25 January 2013

Our extended family stayed at the Courtyard Marriott in Clive, IA over this last Christmas. The hotel was well maintained and the staff was excellent. I was most impressed with the staff at the front desk, especially Brad Walzer. They were always courteous and helpful. The redesigned lobby was perfect for our family (10 plus people) as it provided us... More

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

I am happy that you chose to spend the Holiday with us and I am glad we were able to serve you in our true Marriott fashion. I will share your comments with my staff. Thanks again for staying with us and we hope to see your family again next year. More

Oreana IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 January 2013 via mobile

We recently stayed here to celebrate Christmas with family. The woman at the front desk was wonderful! The lobby is very chic. The rooms were nicely decorated, the bed was very comfortable. I loved the shower pressure , very, very good. One thing I was not fond of was the vanity was small,a little inconvenient with two people in a... More

Was this review helpful? Yes
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review
18 February 2013

Thank you for sharing your comments with us. I am glad you enjoyed your stay. We look forward to seeing you when you return to the Des Moines area. More

 
 
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Additional Information about Courtyard Des Moines West/Clive

Also Known As:
Courtyard Des Moines West/Clive Hotel
Courtyard Des Moines West/Clive Hotel Clive
Courtyard Clive
Clive Courtyard
Clive Marriott
Address: 1520 Northwest 114th Street, Clive, IA 50325
Phone Number:
Region: United States > Iowa > Clive
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Clive
Price range (per night): S$142 - 222
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard Des Moines West/Clive
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