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Hilton Garden Inn Dubuque Downtown

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Traveller (31)
Room & Suite (23)
Dining (5)

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About

#4 of 18 hotels in Dubuque
Location
Cleanliness
Service
Value
Welcome to the Hilton Garden Inn Dubuque Downtown hotel conveniently connected to the Mystique Casino and the Dubuque Greyhound Park. We are located on the "Masterpiece on the Mississippi" at Schmitt Island. Points of interest include historic downtown Dubuque, the Port of Dubuque, the National River Museum and Aquarium and industrial businesses centers on Kerper Boulevard. The hotel is conveniently located to the following corporations: Eagle Window and Door, IBM, McKesson, McGraw-Hill Companies, John Deere, Thermo Fisher Scientific, Quebecor World, Georgia Pacific, Prudential, Sedgwick CMS, Cottingham and Butler, Rousselot. The hotel features The Garden Grille for breakfast, a Houlihan's Restaurant on-site for lunch, dinner and room service. We are a short drive to other restaurants and entertainment including the Diamond Jo Casino, Pepper Sprout, Potosi Brewing Company, the Stone Cliff Winery and the Kennedy Mall which is only seven minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Hiking
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
800Reviews5Q+A59Room tips
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Rob H wrote a review Dec 2023
Allen, Texas205 contributions47 helpful votes
Very nice hotel. It is connected to the Casino next door through a heated hallway (important for sub zero weather). There was some cigarette smell in the lobby of the hotel coming from the casino area. Rooms were very nice with a refrigerator, microwave, dishes, frig. The room was very clean (no cigarette smell). They have a nice lobby area where you can get a full complete breakfast in the morning. Coffee was free. I would definitely stay her again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 2 Dec 2023
Great to hear you had a fun time, give us a year or so to complete our renovations and new hotel, we will have a family entertainment zone, and many other amenities to come!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrsbc3 wrote a review Apr 2023
41 contributions12 helpful votes
Hotel's Favourite
Stayed on a Saturday night and really enjoyed the one bedroom suite (rm #322) tucked away off a quiet hallway. WiFi in the room was weak, but loved the expansive layout where one could sleep in, while the other worked. Shower was a bit old and sliding door almost came off track when I was getting in (I fixed it but scared me to death) but good water pressure and hot water. The bedroom did seem warm (and loud fan/ac) but comfortable bed and pillows. Walked thru the attached walkway and couldn’t believe the casino next door was so loud, but never heard anything in the room or lobby area. Would definitely stay again.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 17 Apr 2023
Thanks for the compliments! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raquel C wrote a review Oct 2023
Lake Geneva, Wisconsin1 contribution1 helpful vote
We booked a stay at the Hilton Garden Inn on October 5th for our son and daughter-in-law to get married the next morning. We had an outdoor area picked out and due to inclement weather we were left scrambling for a back up plan. Step in the staff of the hotel, specifically the General Manager Ken and the Director of Sales Diana. Ken took my husband and son around showing them different rooms where we could have a small and intimate wedding. Ken also offered up the lobby in front of the fireplace. The bride and groom decided it was perfect and Diana immediately went into action lighting the fireplace, bringing mums in from outside, and candles to decorate the mantle. They went above and beyond, joined in like family and we will forever be grateful for making our stay and our little wedding so special, intimate and beautiful. Your kindness was so appreciated and noticed.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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akavsu wrote a review Jul 2023
Arlington, Texas10 contributions7 helpful votes
Loved this hotel! The breakfast buffet is set up like a restaurant - eggs, bacon! The fitness center was great - water station, plus they hand out headsets if you need one! The hotel is attached to the casino and restaurant so you have it all at one site. Love the guy I think his name is Fred in the buffet area! Go for the buffet voucher - it's worth it!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool looked great but didn't have my suit!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 24 Jul 2023
Thanks for the compliments! I will share with Fred and the team and look forward to seeing you in Dubuque soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape30571824944 wrote a review Mar 2023
1 contribution1 helpful vote
The check in was quick, the lady at the front desk who checked me in was friendly, and the room was super nice and clean. I was upgraded at no extra fee to a two room handicap accessible suite. The room was beautiful and the ceilings were about 12 foot ceilings making the room feel so roomy and comfortable!
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 15 Mar 2023
Great to hear you enjoyed your stay with us!! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gina r wrote a review Dec 2022
Saint Louis, Missouri346 contributions86 helpful votes
Staff is great. The rooms are clean and comfortable. Located / attached to the Q Casino. The prices of the breakfast at the hotel at very expensive. Car is needed to explore the area. Would recommend this hotel
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 9 Dec 2022
Thanks for the compliments regarding your stay with us! We appreciate it and look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joella Y wrote a review Dec 2022
Winona, Minnesota4 contributions
Room was clean and nicely decorated especially for a casino hotel. Walls were very thin and could hear the the room next door conversation at 4:30 am ! They were not yelling just having a normal conversation. Woke me up and did not sleep well.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 9 Dec 2022
Thank you for taking the time to bring this to our attention. We will share this with the team and look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Iowajayhawk wrote a review Aug 2022
Iowa48 contributions14 helpful votes
Upon arrival, our room was room 117 when had an unpleasant odor in it. We asked to switch rooms and the new room was better. We then had a peculiar problem. My Hilton digital key had us sharing our current room, room 117, and another room on the second floor. We were reassured that no one could open our current room. However, my digital key on the app still opened 117 which we thought was very strange. And unsafe. Sam J, the front desk agent was unfriendly about this matter and unpleasant to deal with throughout our stay. In fact when we checked out she asked how our stay was and I told her not so good. Sam J made NO response to inquire about our issues. The continental breakfast was disappointing too. The cloth napkins on the tables had white lint on them as if they were washed with towels. Lots of high carb bread choices; limited healthy options. The entrance to the properly was where smokers congregated. Strong smoke odor as you arrive. Bottom line: we will not stay at this Hilton Garden Inn again. In fact, I canceled a reservation there for next month. And no acknowledgement for being a Diamond VIP. Staff could use some customer service training--at least fake a smile or two Sam J!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 18 Aug 2022
We certainly apologize for the issues you encountered and will address with our team. Thanks for bringing this to our attention and we do hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travelgirl407 wrote a review Jul 2022
Wisconsin149 contributions41 helpful votes
Only stayed here because we wanted to play at the casino (which we ended up not really being impressed with). Staff was friendly and room was clean. I felt this hotel was pricey. We booked the nonrefundable rate just to save some money on the rate. Breakfast is not included, which at the price we paid should have been. The were charging $11 for a simple continental breakfast. Disappointed that no restaurants were open on a Tuesday except for the casino sports bar. We would not stay here again based on the rate.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 10 Jul 2022
Thanks for taking the time to reach out regarding your stay. Covid certainly has changed the hospitality sector, operational changes, hours of operation all have changed. I will share your compliments with my team and hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage21896323208 wrote a review Jun 2022
2 contributions
Experience was above and beyond with customer service from the beginning to the end. From the restaurant all the way to casino. The hotel Staffing is amazing!!! The room is so roomy and comfortable and well worth the stay
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ken Haugen, General Manager at Hilton Garden Inn Dubuque Downtown
Responded 10 Jul 2022
We certainly appreciate the compliments and will share with my team. Thanks again and we hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$165 - S$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn dubuque downtown hotel dubuque, hilton dubuque
LOCATION
United StatesIowaDubuque
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN DUBUQUE DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 70 Photos (IA) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Dubuque Downtown
Which popular attractions are close to Hilton Garden Inn Dubuque Downtown?
Nearby attractions include Dubuque Arboretum & Botanical Gardens (6.0 km), Eagle Point Park (2.3 km), and Fenelon Place Elevator Co. (3.1 km).
What are some of the property amenities at Hilton Garden Inn Dubuque Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Dubuque Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Dubuque Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Dubuque Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Dubuque Downtown?
Conveniently located restaurants include Brazen Open Kitchen + Bar, L.May Eatery, and Copper Kettle.
Are there opportunities to exercise at Hilton Garden Inn Dubuque Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Dubuque Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Dubuque Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Dubuque Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Dubuque Downtown?
Many travellers enjoy visiting Mathias Ham Historic Site (1.5 km), Clock Tower (2.6 km), and Dubuque City Hall (2.3 km).