I have stayed here twice & will definitely stay here the next time I am in town too. The staff is friendly & super helpful. The rooms are clean as is the lobby & the rest of the hotel. I give it two thumbs up for sure!

While this was a very nice stay overall, the "computer" deleted our reservation hours before our arrival. A phone call fixed the problem, but thank my stars I checked my email before walking out the door. (This was an AmericInn issue, not an Ottumwa issue. The room was clean and up to date. This place is NOT the Hyatt-Regency, but... More

Good Value, well keep up and clean. I will be back. They have a nice pool area but the breakfast area is a bit small. King size room good size. I had a problem with my flat screen TV and they brought up a new one and solved the problem.

This is a beautiful and clean place to stay. The manager and the whole staff were so nice and friendly and helped us to enjoy every minute of our visit. The pool and hot tub are beautiful also. Such hugh sunny windows that give you the lodge look spa feeling around the pool are so relaxing. and the place is... More

I spent a week at the AmericInn in Ottumwa while on a trip for my job. The first thing I noticed was the large, nicely decorated lobby and second was the exceptionally friendly staff. The people who were working during my stay could teach a thing or two about pleasant customer service to the staff at most of the other... More

I was sent to Ottumwa on business and stumbled onto Marriott Fairfields Inn in the middle of the night. The hotel had no rooms and called the AmericInn which said they could accommodate me. When I arrived the front desk clerk was waiting for me with a room key and the very quick check in process. The next morning I... More

Three times a week on business I stay at the AmericInn. The entire staff is friendly and helpful, and the rooms are always spotlessly clean. The commons area is relaxing with hot coffee, tea, fresh fruit, and newspapers. Of course, the free hot breakfast bar is both tasty and handy. For those who swim, the indoor pool is nice. City... More

I travel alot for work and stay months at a time at hotels. I typically like to stay at Marriotts however on my last assignment in Havre, Montana there were no Marriotts in the area so I stayed at the AmericInn for 2 months. I loved it, the hotel was nice, clean and quiet. So when I learned I would... More

This was a very basic hotel but had pretty much all the basic things I needed. The room was clean. Breakfast was not fancy but okay. I wish they had fresh fruits in the morning, but all I saw was 3-4 apples that were left over from the night before. The fitness center (it was a tiny room) had a... More