I had reserved a Handicapped room as I have a back injury. Our room was accidently given to someone else. Roderick, the nice gentleman at the desk found another room for us which was very nice, not handicap, but very acceptable as we only stayed one night and it was brief, b/c we were there for business. I managed as... More

My family stayed at AmericInn Pella for 12 nights and were very pleased with the kindness of the owner & staff. HP, Krist, Roderick & Mikayla made us feel very much at home, always greeted us with kindness, and went out of their way to accomodate our needs. The carpets needed a little more vaccuuming in our room, however the... More

Very happy with our frequent visits to the AmericInn when visiting Pella and Knoxville. We often stayed when it was a Comfort Inn and are happy with consistency of the rooms and the kids love the pool area. Quick drive from Knoxville and located right on the highway.

Best part was its clean. No eggs for breakfast. Hot tub broke and was not disclosed when made reservation or asked ,pool chlorine level way to high instant itch and rash so we had to pull kids out..coffee out whenbwentbto get second cup..kids running up and down hall couldn't sleep woke our kids up...we will NEVER stay at another one..customer... More

Thank you to the owners, management and staff of AmericInn, Pella. From the moment I checked in to the time I left, I felt at home. The Staff did an excellent job in all areas, from greeting to leaving. The room was very clean as was the entire hotel. Your staff deserve an extraspecial treat, that's for sure. The hotel... More

Stayed here many times before when they were a Comfort Inn. Was another example of property that needed renovation; not dirty or worn out, just needed a face lift. The room I stayed in had fresh paint, new carpeteting, new flat screen, new fluffy towels, new couch and probably the most comfortable pillow top mattress I have ever slept on!... More

The owners of this hotel prop open the pool doors from both the lobby and the OUTSIDE, which is not only insanely dangerous (drowning, kidnapping, encounters with whatever animal decides to visit) but illegal. When confronted that swimming in a room with an air temp in the 50's with a draft of 25 degree air swirling throughout is unpleasant, the... More

We stayed in this place for about a week. We had stayed in it 2 years ago when it was a comfort inn. It was good back then.... This year the room was horrible. First of all they have us the wrong room, then when we got to the right room, everything was wrong! There was no phone, the fridge... More

All along I've had a pleasant experience, be it room service, the cleanliness of the rooms and felt at home the entire week. The staff has been very kind, courteous, considerate, helpful and always wore a welcoming smile whenever I walked in. Amazing Staff.