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Comfort Inn

2.0 of 5
425 Timberland Dr., Story City, IA 50248
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Comfort Inn
Ranked #1 of 3 hotels in Story City
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28 reviews from our community

    Trip type
Traveller rating
    14
    3
    4
    4
    3
Date Rating
Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

We stayed in a room with a king bed which was large, clean, and very comfortable. Wi-Fi from our room worked great. Apparently recently remodeled pool and hot tub which were very large and even had handicap chair at the pool and hot tub. Nice selection for breakfast - eggs, sausage, waffles, fresh fruit, yogurt, cereal. All staff members were... More

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review
10 May 2013

Hi ResolutionWisconsin, Thanks so much for leaving this nice review. We're humbled by your kind words and hope to see you again soon! Best, Sam, on behalf of Comfort Inn Story City More

Lake Jackson, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

I enjoyed my stay very much. The room was very clean and the breakfast selection was vast. The staff members were not only great to me, but I observed on several occasions the staff members going above and beyond for other guests. The room was comfortable and I will stay there again.

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review
22 April 2013

Thanks so much for the review, bbschuck616! We're very excited to hear you enjoyed your stay. I'll be sure to pass on the good news to our staff members. We hope to see you on your next visit! Best, Sam, on behalf of Comfort Inn Story City More

Chicago
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 April 2013

I have stayed at this hotel in my previous travels up I-35 so felt comfortable pulling in late at night. I was pleasantly surprised at all the updates. The place looked new again. They have also replaced their TV's with flat screens since the last time I was there. Tyler, the front desk person, remembered me, got me in a... More

Was this review helpful? Yes 1
Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review
15 April 2013

Hi Imelda74, Thanks so much for the review and kind words. As you mentioned, we were recently able to upgrade many of the amenities at our hotel, including the televisions, pool area and breakfast area, among others. We're excited to see you on you next trip up the 35! Best, Sam, on behalf of Comfort Inn Story City More

Kamloops, BC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 24 January 2013

Stayed here for 7 nights in January 2013. Room was comfortable, breakfast room convenient, but some of the staff were very unprofessional, which seriously affected my overall satisfaction. If they get that under control, it will be a pleasant place to stay. Also, no fridge in room, its an extra $5 per day. I saw them hauling fridges around every... More

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Online_Relations12, Public Relations Manager at Comfort Inn, responded to this review
1 February 2013

Thanks for the review, lily_99654. We're glad you found your room and breakfast convenient. We take great pride in those things. However, we're sorry you found some of our staff members unprofessional, as we take great pride in treating our guest with courtesy and typically don't receive reports like this. We'll take extra care to uphold the high standards we've... More

Ankeny, Iowa, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 December 2012

We ended up at this hotel during the recent blizzard and it was a gem! The hotel is very clean and much nicer then some Choice hotels I have stayed at. Breakfast was an excellent choice of items including waffels, eggs and sausage with plenty of seating. The pool was in great condition and nice and warm. The staff was... More

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Orange City, Iowa
1 review
5 of 5 stars Reviewed 20 November 2012

We love this motel! Pet friendly and clean. Staff is friendly and helpful. It is worth looking for as the breakfast is the best. It is quiet in the evenings. We look forward to our next stay when we pass by Story City Iowa. Charlie's mom

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 November 2012

Property location is not readily accessible from the highway. I didn't see the main entrance until the second day of our stay and had been using the adjacent near-vacant outlet mall parking lot to enter the motel's lot. The main entrance enters the parking lot from the back and side of the motel, while the entrance from the mall goes... More

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Online_Relations12, Guest Relations Manager at Comfort Inn, responded to this review
7 November 2012

Thanks for the review, Skiblzr. If any of our future guests are confused about how to access our parking lot and facilities, feel free to check the Comfort Inn website for a map and directions to the hotel from all directions. You can find it here: http://bit.ly/TLuKlR More

CORINTH
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 November 2012

We stayed here recently while visiting family, and the staff was very friendly and helpful. I have celiac disease and need gluten free foods, and the staff allowed me to use their microwave to cook my own food. Also, the continental breakfast was wonderful... it included hard boiled eggs (which i can have) and gluten free yogurt. The other choices... More

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Ames, Iowa, United States
1 review
5 of 5 stars Reviewed 5 November 2012

we were more than impressed with the services there. everyone is very nice and welcoming. we thought the breakfast was very good and wake up call was right on time. extremely comfortable beds. think it is a wonderful place to stay. Although i think it might be more convenient to have the phone next to the bed but other than... More

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Iowa City, Iowa
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 November 2012

The room was what you would expect in a 10 yr old Comfort Inn. The heating was balky and the beds basic. Clean enough. But the wi-fi didn't work, the computer in the 'business center' was not working, but one could connect to high speed wire - if you had your ISP's dial-up number. Dial up??? What is this, 1999???

Was this review helpful? Yes
Online_Relations12, Guest Relations Manager at Comfort Inn, responded to this review
5 November 2012

Thanks for the review, onthesameday! We're glad most our services were up to your expectations. As for the internet, all guests can refer to their check-in packets for information about connecting. We're currently in the process of upgrading our internet service to make it easier for guests to connect. Stay tuned! More

 
 
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Additional Information about Comfort Inn

Address: 425 Timberland Dr., Story City, IA 50248
Region: United States > Iowa > Story City
Amenities:
Business Centre Fitness Centre Free Breakfast Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Story City
Price range (per night): S$131 - 152
Hotel Class:2 star (2*)
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Comfort Inn
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