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All 15 Waterloo hotels

Isle Casino Hotel Waterloo

3.0 of 5
777 Isle of Capri Boulevard, Waterloo, IA 50701
Hotel amenities
Isle Casino Hotel Waterloo
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Ranked #6 of 15 hotels in Waterloo
Most recent review
4 of 5 stars Reviewed 7 May 2013
Dan M Iowa Falls, Iowa
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71 reviews from our community

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Traveller rating
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Date Rating
Iowa Falls, Iowa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

My wife & I went over to shop in Cedar Falls. Stopped @ Casino for a drawing. While we were there a snow/ice storm hit. We asked for a host, had him check our offers & comps & he gave us the last room in the place so we didn't have to risk driving home in the blizzard/ice. We got... More

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Minneapolis, Minnesota
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 24 April 2013

We were looking to place to stay and kind of chose the Isle at random. We were very impressed. The rooms are large and have lots of extras. The food is good and there is a really great pool. The staff knows what they are doing and take extra steps to make sure things are right. (Yes, there is a... More

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See 2 more reviews by cross1242 for Waterloo
IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
25 April 2013

Well, this review just made my day. My favorite comment in your review was: "The staff knows what they are doing and take extra steps to make sure things are right." What a great compliment! I have passed your comments along to our Hospitality Management, so that they can share this with their team. Thank you so much for the... More

West Bend, WI
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 16 April 2013

The title says it all. Great check-in, room, price and friendliness (something often lacking at casino hotels). We'll be back any time we're in the area. Our room was very large and up to date. Walk in shower was a treat. Hint, the towels are in a cubbyhole IN THE SHOWER. Great time.

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
22 April 2013

Between your review and the 5-star ratings you gave us, it sounds like you had an enjoyable stay in every way possible! We're so excited to see that and can't wait to do it again. Thanks for staying with us! More

Rogers, Arkansas
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 April 2013 via mobile

It's a great rate, large room, and awesome shower with a bench. I stay here anytime I'm in the area on business. Buffet breakfast doesn't open until 7 so if you need to get out early, plan to hit the drive thru at McD's or Panera down on San Maren. Free wifi (which is unusual at casinos) and if you... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
22 April 2013

We're so thrilled by your title! Thank you for repeatedly choosing us as your preferred hotel in Waterloo. You also provided a great tip for guests by mentioning our "Go Green" initiative and the free WiFi. We look forward to providing you with many more great experiences! More

Bennett, Iowa, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 April 2013

It's a nice hotel. Quality, comfortable beds and bedding. Nice to have a thermostat vs. a unit in the room. Although I do think it took more time to cool to my comfort level, the ceiling fan helped on that though (don't see many of those in rooms.) The check-in staff needs a few refresher courses in hospitality, but I... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
22 April 2013

Kathryn, thank you for staying with us and calling attention to our hotel's details in your review (ceiling fans, individual thermostats, etc.). We also appreciate your fair judgment in regards to the dining options. We do try to have some kid-friendly options such as pizza in The Lone Wolf and a discounted children's buffet price, but ultimately, we do cater... More

Waterloo, Iowa
1 review
4 of 5 stars Reviewed 28 March 2013

I frequently gamble at the Isle of Capri in Waterloo. I personally have not had a bad experience there. The staff have always been top notch and most of the dealers at the card tables will socialize, which is cool. My only gripe is that I noticed that you only respond to comments that give you a good review. I... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
29 March 2013

Hello. I am pleased to hear you have had great experiences at Isle Casino Hotel Waterloo - especially with our dealers. I also understand your point about the negative reviews. We do try to respond to most all complaints, as well as our compliments. However, sometimes the responses to complaints do take a little longer. We prefer to investigate the... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 23 March 2013 via mobile

My wife and I stayed at this dump last night and were very disappointed. We arrived Friday afternoon and checked in early. We immediately had an issue that resulted in us needing to speak with Security. Cory with Security was incompetent to take care of our needs and refused to get us the help we needed. I expect Security staff... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
29 March 2013

I am assuming if you are a Platinum player that you previously had good experiences here. We would really like to get back to that spot with you. I am not sure what happened given the details of this review, but would you mind calling one of our Casino Hosts at 319-833-2192? We would hate to lose you as a... More

Webster City, Iowa
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 27 January 2013

The Isle has made very nice changes during check in. The service was fast and very friendly. They now have mini bars in the room., a nice touch if you would like to use it. The staff also called our room to make sure everything wa ok. All thesse changes were well needed and very nice.

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See 2 more reviews by 26lovetotravel26 for Waterloo
IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
25 February 2013

Thank you for including some of our new changes in your review. As you stated, we do have mini bars in some of our rooms now - floors 3 & 4. If all goes well, we will add them to the other floors as well. In addition to the mini bars, we just added a fitness center for our hotel... More

Hector
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 January 2013

Nice room . big TV and the food at the buffet was good. very quite, may do this next time. we come to work. We got a good deal . and my wife got sick for the first date booked .But your ck in clerk helped us to get the next night exchanged. that was great . we did not... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
25 February 2013

We couldn't be more pleased with your review - 5 stars! That's just plain awesome. We look forward to providing you with 5-star service again on your next visit. Hopefully this time everyone will be in good health and fully able to enjoy our facility. Thanks for the review, Gary. More

Iowa
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 January 2013

Stayed for one night on a Sunday with our two kids. Check in was quick and easy. When we arrived in our room we discovered it was hot as a sauna. We immediately turned down the thermostat and left for the pool. The pool area is beautiful and the kids enjoyed it. When we returned to the room, it was... More

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IsleCasinoWT, Digital Marketing Manager at Isle Casino Hotel Waterloo, responded to this review
29 March 2013

We love for our guests to walk away with a positive impression of our casino, restaurants, hotel, etc. Based off your review, I understand this did not happen for you due to a lack of customer service by the server and a problem with your hotel room's thermostat. We are truly sorry for that. We hope you will give us... More

 
 
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Additional Information about Isle Casino Hotel Waterloo

Also Known As:
Isle Casino And Hotel
Isle Hotel
Isle Hotel Waterloo
Address: 777 Isle of Capri Boulevard, Waterloo, IA 50701
Region: United States > Iowa > Waterloo
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 hotels in Waterloo
Price range (per night): S$81 - 134
Hotel Class:3 star (3*)
Reservation Options:
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