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Marriott West Des Moines

3.5 of 5
1250 Jordan Creek Parkway, West Des Moines, IA 50266
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110 reviews from our community

    Trip type
Traveller rating
    48
    35
    18
    6
    3
Date Rating
Northfield, Minnesota, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 19 May 2013 NEW

The Marriott West Des Moines was remodeled a year ago, and it is lovely. The rooms were well decorated and comfortable. The wedding reception in the ballroom was a lovely space, with a dance floor in the center.

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Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

I have been across this country multiple times and we always stay here. It is the best Marriott from Oregon to Pennsylvania. The hotel is a top notch facility and always clean and comfortable, but the staff is the best I have ever seen. They are always friendly and helpful. The front desk staff is always the best, they must... More

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Dubuque, Iowa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013 via mobile

I stayed in a double queen room with 2 friends overnight for a wedding. The room was very spacious and comfortable with great ammenties. The main problems encountered was the lack of fridge and the placement of the toilet paper in the bathroom. The room was, however, to have 7 people in it the morning of the wedding while we... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
16 May 2013

Ann K, Thank you for writing a review about your stay with us at West Des Moines Marriott. I’m happy to hear your room was spacious and comfortable during your visit. I appreciate your feedback and apologize for the areas that we fell short to meet your expectations. We hope you had a wonderful time at the wedding. If you... More

Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

I have stayed at this Marriott, located just off interstate 80 many times over the past few years. It was recently re-modeled and is a beautiful place to stay. The staff is fantastic and the breakfast buffet is great. The shuttle took us to a bar down the road and came back and picked us up...you can't beat that for... More

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Cedar Rapids, IA
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 May 2013

Excellent accomodations and staff was great as well. My husband and I stayed one night and had a room with one king bed. Very good clean room with modern decor. Bed was very comfy, bathroom amenities were good, plenty of clean towels etc. We had the breakfast buffet the next morning and that was excellent as well. Good variety of... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
13 May 2013

IowaFamilyof5, Thank you for taking a moment to write a review about your visit with us at West Des Moines Marriott. I’m delighted to hear of your pleasant stay and your appreciation of our staff. It’s wonderful to receive your kind comments about our clean hotel, comfortable accommodations, and the variety of amenities that we’re proud to offer our guests.... More

Burlington, Iowa, United States
1 review
5 of 5 stars Reviewed 25 April 2013

The facility was excellent but the staff was even better! they were the most accomodating, friendly, and professional staff that I have seen in a long time. The restaurant was very good. Just ate the breakfast buffet, but it was very nice.

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
7 May 2013

Constance007, Thank you for your review. It’s wonderful to receive your kind comments about our friendly staff and their excellence in customer service. We appreciate you choosing to stay with us at West Des Moines Marriott, and we hope you will visit us again soon. Thank you again for writing. Sincerely, Lisa Tuller, General Manager More

Cancun, Mexico
Top Contributor
60 reviews 60 reviews
51 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 April 2013

Eventhough my luggage did not arrive on time, they made feel me better at the hotel. Excellent check in experience and good rooms. Clean, good space and definitely this hotel has a great location. Also even with limited dinner options they try their best to please you.

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
4 May 2013

ALBFER, Thank you for sharing your experience with us at West Des Moines Marriott Hotel. It’s great to receive your complimentary feedback on our clean and spacious rooms, convenient location and our excellence in hospitality. We value you as our guest and hope you will visit us again soon. Thank you again for writing. Sincerely, Lisa Tuller, General Manager More

Oskaloosa, Iowa
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 20 April 2013

I've stayed at many hotels in my life, but have never seen a hotel with a lift chair at both the pool and the hot tub! What a wonderful amenity for guests with physical disabilities! The hotel is clean and modern (the decor is definitely not my taste), but hotel staff were friendly, helpful and the rooms clean and comfortable.... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
1 May 2013

Stanbro81, Thank you for your review. We’re delighted you chose West Des Moines Marriott for your girls’ night out destination. It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly staff. We appreciate you taking the time to provide us with valuable feedback on opportunities for improving our guest experience. Please plan to... More

Pocahontas, Iowa
1 review
5 of 5 stars Reviewed 16 April 2013

My family and I checked into your hotel mid-afternoon on Saturday, April 13, 2013. The two desk clerks on duty were the best! They were not only informative but the nicest people in the world. We did not have reservations for your hotel for that night. We walked in hoping to find a room. Morgan, our desk clerk assisting us... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
26 April 2013

D G, We’re delighted to hear from you, and glad you enjoyed your stay with us at West Des Moines Marriott. It’s great to receive your kind comments about our staff and their excellence in service. I will certainly make sure Morgan is recognized for his outstanding service with a special commendation. We appreciate you and your family choosing to... More

Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 April 2013

Excellent service and they really care whether you are happy or not! I would recommend this hotel to everyone! We went for a weekend getaway and it was nice and quiet. The pool area was nice and clean. The restaurant was good and breakfast room service was awesome.

Was this review helpful? Yes
ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review
26 April 2013

kunklekid, Thank you for your review and kind comments about our wonderful staff’s excellence in service. We’re happy to have been a part of your weekend getaway and appreciate you choosing to stay with us at West Des Moines Marriott. Thank you again for writing and sharing your recommendation of our great hotel to future travelers. We hope to see... More

 
 
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Additional Information about Marriott West Des Moines

Also Known As:
Marriott West Des Moines Hotel West Des Moines
Marriott West Des Moines Hotel
West Des Moines Marriott
Address: 1250 Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Region: United States > Iowa > West Des Moines
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in West Des Moines
#7 Business Hotels in West Des Moines
Price range (per night): S$138 - 308
Hotel Class:3.5 star (3.5*)
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Marriott West Des Moines
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