I had to do some work in Hays, I had been there before, and had even stayed in this hotel so I thought "easy". Well, that turned out to be my mistake. When I checked in I was told that the king room I had booked was unavailable and since "its only you, we are putting you in a double... More

Stayed at Ramada Convention Center, Hays, Kansas -- May 11th and 12th; Graduation weekend. The hotel was over booked, short staffed, and poorly managed. We had stayed there previously a year ago and had a satisfactory stay. On this occasion, we were appalled by the physical condition of the hotel; it was filthy, run down and could possibly be deemed... More

My boyfriend and I have stayed at the Ramada Inn in Hays occasionally while visiting family over the past six months or so. We have never had a "fantastic" experience, however, I wouldn't say that it was ever "horrible" either - until this past weekend. I was graduating from college Friday evening and booked a room for Thursday and Friday... More

Never stay at this Hotel, they over booked by 60 rooms left people stranded, never cleaned our rooms and tried to check part of our group into rooms that were dirty from the night before. Gave our group a rate and then changed the rate. Dirty!!

This hotel is horrible with customer service! They overbooked themselves and then did not even notify us that they had. The money had already been taken from our account and we had a confirmation number! It just so happened to be graduation weekend, and there were no other motels available. We didn't find this out until we were checking in.... More

Pleased with our stay there, somethings could of been better but the hotel is older and your not paying $150 a night to stay here. Had a great indoor pool that we swam in after check in with a big indoor slide that was a lot of fun. Checkin took a few minutes as we booked thru priceline and the... More

The carpet is stained, the shower bench in the handicapped room collapsed and the safety bar came out of the wall. No sort of compensation was offered. I am in a wheelchair and had I got hurt I would have sued. THe place is gross. Outside a cool barteneder, stay away and pay a few more bucks to stay somewhere... More

If you have children, great deal because there is a pool with neat slide. Since there is so much moisture due to pool, the whole hotel smells musty. Our room had water stains in ceiling tiles, the bathroom floor felt slippery,and the skylights outside the room also had really bad water stains. Breakfast was disappointing, eventhough it was biscuits and... More

I booked 4 rooms online with one room handicapped. Upon arrival and check-in we were told there was no handicapped room on the reservation and they didn't have one. I was livid! Plus I was told when I booked the reservation that our rooms would be together on the same floor, poolside. That didn't happen either. One of the rooms... More