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All 5 Merriam hotels

Extended Stay America - Kansas City - Shawnee Mission

2.5 of 5
6451 E. Frontage Rd, Merriam, KS 66202 (Formerly Homestead Studio Suites)
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Extended Stay America - Kansas City - Shawnee Mission
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Ranked #5 of 5 hotels in Merriam
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26 reviews from our community

    Trip type
Traveller rating
    6
    4
    3
    3
    10
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 June 2013

The rooms were decent and the locale was fine. Easy access. However, I was a late check in and they knew this. It was nearly 11pm and it took forever to get checked in. The girl at the front desk seemed to not know what she was doing at all!! Plus she seemed more concerned with a bug that was... More

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Toledo, OH
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 June 2013

Very clean property, nice staff. Rooms are not large, but are comfortable. Nice comfy bed. Just a heads up-this location does not provide a hair dryer or shampoo in the room. They do have it at the front desk if you ask.

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SPRINGFIELD
2 reviews
3 of 5 stars Reviewed 13 May 2013

Luckily I got a great deal through a last-minute deals link on Expedia and it was a cheap stay. I appreciated getting a room with a kitchenette. The room could use some deep-cleaning and minor repairs. The thermostat didn't work (but I forgot to mention it upon checkout. Luckily the weather was good so we didn't get hot or cold.)... More

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Merriam, Kansas
1 review
5 of 5 stars Reviewed 25 April 2013

I had issues with my Fridge and door not only did he take care of the fridge but he replaced it with a new one then he made sure that all the stuff was removed from the old one into the new one. I also had issues with my door he replaced the latch and now my door works perfect.... More

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Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
26 April 2013

Larry - I have read your review, and would like to thank you for writing such kind things about Bill. I am sorry that there were items in need of repair in your room; however I am so glad he was able to assist you. I too agree that he is an exemplary employee and always goes above and beyond... More

Colorado Springs, Colorado
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 April 2013

Stayed here on two non-consecutive nights in April. Both rooms were great... WAY better than several of the pictures shown in other reviews. Perhaps they've invested and cleaned the rooms up... our second room had brand new carpeting and faux wood floors in the kitchen/bathroom area! The only complaint that I would have involves the check-in process the second night.... More

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Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
26 April 2013

Thank you so much for posting a review of our property. I'm thrilled that "this place was a dream" and that you like the new carpeting and floors. Please accept our apologies that you had to wait outside after hours for the night attendant to open the office. I have spoken to the staff about being available to our guests... More

Willmar, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 8 April 2013

Forced to stay here for work otherwise would have left day one. The beds are horrible. Noise from train and interstate traffic is horrible. Watch were you step over the dog feces. Pretty much enless you are forced or get this place on the cheap and know what you are dealing with don't do it.

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vguerke, Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
10 April 2013

I am sorry to hear that your stay was uncomfortable. I sincerely apologize that, after the recent snow event, we were lax in our efforts to keep up with the cleaning of pet feces. Going forward, we will work diligently with our guests and staff to insure this issue remains minimal at best. We will also develop a pet walking... More

Greeneville, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 March 2013

Visited Kansas for a convention and stayed here when my normal hotel filled up unexpectedly and found the place to be delightful. The staff was friendly and the room was clean and in good repair. It was also located extremely close to my event.

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vguerke, Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
27 March 2013

I received a copy of your review, and wanted to thank you for taking the time out of your busy schedule to write such wonderful things about our property. I'm so happy to hear that you were more than pleased with your accommodations and that you found our staff to be inviting and friendly. Thank you for choosing Extended Stay... More

quincy il
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 26 February 2013

I've been forced to stay here for work twice now. There are people living here. The rooms are dirty, and the beds are like sleeping on a piece of plywood. I'm going to have to see a chiropractor to eliminate the excruciating pain caused by the beds. I wouldn't pay $1 a night to stay here. Only gave it one... More

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vguerke, Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
27 February 2013

I received a copy of your review, and wanted to take a moment to personally respond. I am truly sorry to hear that your room conditions were deplorable and that you are in pain due to our new mattresses. To prevent this from happening again, my team is going to go through extensive re-training in room cleanliness as well as... More

Lee's Summit, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 September 2012 via mobile

Don't let the exterior fool you! This place is in need of serious attention. First room we were in was horrifying. Non smoking room with a burn in the bed spread. Brown puddle of water....or something...in the kitchen area. Carpet was worn & raveling at the edges. We had no shower curtain. Mold on the bathtub tiles. The fridge seal... More

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Manager_11525, Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
24 September 2012

I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is to provide clean,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 August 2012

The pictures on the Internet is not what you get when at the suites. The ac was broke, bathroom sink stopped up and the toilet. There was mold under the bathroom sink. The room had a terrible smell. Overall the suite was a horrible mistake. I slept in my clothes that's how bad it was. The staff at the front... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review
20 August 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this... More

 
 
 
 
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Additional Information about Extended Stay America - Kansas City - Shawnee Mission

Also Known As:
Extended Stay America Merriam
Address: 6451 E. Frontage Rd, Merriam, KS 66202 (Formerly Homestead Studio Suites)
Region: United States > Kansas > Merriam
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Merriam
Price range (per night): S$78 - 101
Hotel Class:2.5 star (2.5*)
Reservation Options:
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