I travel extensively on business, I am a Marriott Reward Member- this hotel is not equally welcoming to Business Women; Using my own wifi signal on my own laptop I was stalked by a disrespectful and dishonest maintenance employee having a middle eastern heritage, stalked from the lobby, to the 24 hr "business" library, to the women's restroom- the front...
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Dear Trvaleveryweek,
I want to thank you for your comments. I understand your concern; safety of our travelers is taken very seriously at this hotel as well as Marriott as a whole. I would like to follow up with all the individuals that were working at the desk and in engineering during your stay. If you could call me to...
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I am a Platinum Marriott member and stay in probably 75 different hotels each year and always enjoy the consistency of Courtyard's. This place was appalling. I arrived late and the front door was locked. A friendly lady let me in and checked me in to my room which she said was upgraded to a jacuzzi room. This is where...
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Hello TexasTX_Travelers,
Thank you for your feedback. I understand the frustration you experienced when getting to the room and discovering it was not cleaned up to Marriott's standards. We addressed the issue with the housekeeper to avoid this from happening again. I want to sincerely apologize for your inconvenience. I would like to speak with you further about your stay....
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A nice hotel on a business trip with a good restaraunt for breakfast. Nice staff.
We stayed at this hotel after seeing a baseball game in Kansas City. For the price, I'm sure you couldn't find anything comparable in the city. The staff was friendly, the room was clean, and even though it was crowded we never once had a noise problem. This hotel was easy to find, and honestly the drive to and from...
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We stay here frequently and someone is coaching the staff because they were friendlier and more helpful than the last time we were here. We really like it here, plus this time, we had the benefit of the breakfast package. YUM!
Great fitness room(2 Lifefitness treadmills, 1Lifefitness elliptical,1 bike, weights). Fitness room could use some cleaning but at least the...
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Reviewed 27 December 2009
We stayed here August 6-8. The hotel is clean, the location is great and the staff is friendly. We added $10 a night to our room price and that included a made to order breakfast that was very good. The location is central to downtown, I would recommend eating at The Melting Pot, and shopping, recommending the Legends. This is...
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This is the second time I have stayed here, and once again the staff was great, the place was quite. Again I was very happy.
Stayed here two nights during Kansas City Royals FanFest (was a vendor at the event) and because it was by birthday weekend my fiance came up and we both stayed at the Courtyard.
This was your typical Courtyard - clean, really comfy beds and really dark curtains. We slept really well both nights. The shower was nice and clean, and...
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We stay at this property when in town because it is generally reliably clean and a good value.
The room was fine, 90% clean. When we checked in, there were pizza and beer boxes right in front of our room door. Didn't make a good impression.
All of the staff was very pleasant with the exception of one woman. She...
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Reviewed 30 December 2010
The hotel is located very close to the Overland Park convention center. Overland Park in general is a desireable location. Safe area with lots of shopping and dining choices.
This courtyard is quite large. The lobby was nice and check-in was a breeze. The front desk staff was helpful with food and shopping suggestions. The elevator and hallways were well...
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