I had $100 gift card that I wanted to use to pay for my room. I understand they need to hold a certain amount on my credit card incase something went wrong. That is fine. But I was told there would be no problem to bring the gift card at check out in the morning. AT 7 AM I GOT... More

This is the second time I've stayed here and on both occasions I've found the staff to be friendly and helpful. A special mention must go to the lady who cooks at breakfast as she not only does a great job but is always cheerful and welcoming. The hotel has no evening restaurant, but this isn't a problem as there... More

Here's a story that might be worth investigating. ~~The Courtyard Marriot in Old Town~~Happy Hooker Towing ~~~You tell me if this sounds like a scam! We had a group of 22 that came to town for a concert and when we checked the hotel clerk asked if we needed garage parking. We said "No" and pointed to the hotel's guest... More

Thank you so much for towing my car from your lot after I paid for a room and parking! So now my $119.00 room just shot up to $257.00. Our Company will NEVER use this hotel again!!

A very overpriced Courtyard that is screaming "remodel me". You have to pay for parking. At a Courtyard? Say again? In Wichita? Service was decent. Nothing to write home about. Breakfast downstairs was nice, and the staff serving was excellent. Very friendly and helpful. The only thing I liked about the hotel. They actually have a decent gym here, which... More

I made reservations directly through the hotel for my group. When I checked in the price they quoted me DOUBLED. They were rude and did not work with me. I explained to them I had asked several times while making the reservation I confirmed the price. I then contacted Marriott corporate and they stated that it was up to the... More

The building is new, the hotel is clean, rooms are nice and large but the neighborhood is LOUD. I was on a business trip and mid-week, I heard partying from the place across the street. I called to the Front Desk and was told the noise should lighten up by 1:30 AM. Not acceptable when I had to be awake... More

while this is a nice hotel, you MUST fill out your own paperwork or they threaten to tow your car away. so - there are plenty of quality beds, service is an unknown concept. so - check in with your rewards card, name and address, but you have to fill out a form for your car. if you don't, you'll... More

My family and I stopped overnight here while driving to Kansas City. The hotel staff was extremely friendly and helpful - especially the morning buffet servers. Rooms were clean and well-decorated. Would definitely come back here and explore more of Old Town.