We reserved a single non smoking room first floor and when I was given room key it was a double. then only king on second floor and go up there and guess what the hall carpets are just being laid. Go to room just to check it out and know it needs cleaning for fridge size to get groceries then... More

We had hotel reservations (nonrefundable through Hotwire, but this hotel was so bad they actually did refund me, though I didn't anticipate I would be at the time we left in the middle of the night) for the Best Western in Elizabethtown, Kentucky. After being in the room for a short length of time, we checked out. I informed the... More

We booked on our way through Hotwire. It was located right off I65. We were given a jacuzzi room. We were confused with the time zones in the am, but the breakfast staff was very friendly an let us eat anyway. The room was clean, the breakfast was huge, and the atrium was beautiful. We are planning to stop by... More

We are the friends of the review below. This room was booked at least 3 hours prior to arrival as all rooms were booked in Nashville TN. It was after 1 am when we checked in and just wanted a clean room to sleep in. Staff was unsure who they had given other rooms to, so sent someone (not employed... More

We were on our way back from Spring Break, and couldn't find a hotel anywhere in the Nashville area. We called this Best Western while still well South of Nashville. After trying to call direct several times with no answer, and a phone menu system that seemed to loop, we gave up and called the Best Western 1-800 reservation number.... More

We have stayed here before and were very pleased to see the staff committed to making our stay a pleasureable one. They have a walk in special that is worth checking out. If you donate to the charity the rate is generiously refuced. With the full hot breakfast and the in room hot tub this is a very good value.... More

Was booked at this hotel by work and thought it couldn't be too bad...until I got there. The room had a really foul odor the entire time I was there, as did the hallways and stairwells. The knobs on the refrigerator and coffee maker were broken so they couldn't be used. And...my favorite...the room was infested with ANTS! From the... More

I read other review, The decided to stay there any way. The room was great, clean, clean sheets, NOT STAINED like one of the other reviews said. The pool was in great upkeep. The towels was all gone but, was filled by the time we was done with the pool. Breakfast, well I read on another review that they got... More

We stayed here on a visit to see my daughter. The room looked old but ok. The bathroom looked like it had not been cleaned for a while.the pool atrium was freezing and the pool was murky. They give you a nice list of what you can expect for breakfast. Forget it you'll be lucky if you get toast. When... More