I'm staying here currently (5/3/12) At check-in I asked for a crib. They said the crib would be $10. I said that that fact is not mentioned on their website, and the front desk clerk asked the manager if it could be waived. The manager yelled from her desk "No, it's been that way for three years, we can't waive... More

Rooms are updated, clean and fairly priced. Breakfast was very good as well. The pool is ice cold and the hot tub is pathetic. Half the jets don't work and they spew cold water. It has seen its best day, needs to be updated. Railing is falling apart. Staff was pleasant, but never seen the advertised "cookies" for 2 nights.... More

Check in staff very friendly, directed us to near by restaurants. Room was clean, comfortable. We always appreciate a hotel that offers breakfast.

The price was right and the popcorn a nice welcoming amenity, but the (very friendly) staff did not seem to know how to maintain a "BW Plus" standard. The evening desk clerk was efficient, but not friendly. The morning clerk was super friendly, but not terribly competent. (Which would you prefer?) I requested a non-smoking room,which I got--but the stench... More

Needed a place to spend the night while introducing my granddaughter to my favorite college, Georgetown College. Have stayed at all the possible choices in this area and all the possible choices were within eyesight. Didn't know it when I called to see about rates and reservations and the duty clerk was so helpful and the rates better than expected,... More

We left Michigan on Christmas afternoon and made it to this hotel around 9 PM. We also needed a place that was pet friendly. We were very pleased with our choice. The room, bed and bath were clean and we enjoyed some time in the hot tub before turning in for the night. We loved the inroom coffee maker and... More

Clean room, attractive lobby and a very short walk to Fazoli's restaurant. Handy location right off I-75...can't miss it. Only suggestion for improvement would be more lighting on the complimentary breakfast food bar.

Cannot believe that another Best Western where the clock and lamp were not plugged in. Could not find an outlet near the bed for the clock which we then placed on top of the TV. Which was on the accross from the bed. I paid cash so was asked for a $20.00 deposit, which i got back when i checked... More

We had a group of 15 scheduled to spend 1 night for a basketball trip. While the staff was helpful and made sure we were checked in ok, the hotel was not what we expected for the price we paid. It need some serious upgrades. Our non smoking room reeked of smoke. The front desk said they would put the... More