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Hilton Garden Inn Louisville East

3.0 of 5
1530 Alliant Avenue, Jeffersontown, KY 40299
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Hilton Garden Inn Louisville East
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60 reviews from our community

    Trip type
Traveller rating
    10
    31
    9
    6
    4
Date Rating
Knoxville, United States
1 review
5 of 5 stars Reviewed 7 May 2013

Its always a pleasure to stay at this hotel. They offer a great breakfast and hot beverages are served all day. The staff is friendly and helpful - and with Hilton you know you are always going to have a quality experience. I highly recommend this hotel.

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Review collected in partnership with Hilton Garden Inn

HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
15 May 2013

Thank you for your wonderful review about the Hilton Garden Inn Louisville East. I am very happy to hear that you like our property and keep coming back. The staff and I hope that we continue to see you back and that every time you have a good experience at the Hilton Garden Inn Louisville East. More

Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

Room was clean, shower was good, breakfast was ok. Check in took some time but I'm remarkably impatient so it likely wouldn't have bothered anybody else. Small issue with the wifi which was quickly resolved. Comfy bed. I would stay again.

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
6 May 2013

Thank you for taking the time to review the Hilton Garden Inn Louisville East. I am sorry to hear that check in was not as quick as it should have been. We do try to make it as quick as possible. I am glad to hear that we were able to fix the problem with the wifi that you had... More

Zionsville, United States
1 review
4 of 5 stars Reviewed 30 April 2013

Prestine environment from the moment I arrived on the property. What struck me the most was the employees they all were very eager to help and or assist! Thanks for a good experience while traveling this is not always the case.

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Review collected in partnership with Hilton Garden Inn

HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
6 May 2013

Thank you for taking the time to write this great review. I am very happy to hear that you had a good experience while staying with us. If there is anything that we can do, please do not hesitate to contact the hotel. I hope you will consider us again if you are ever in the Louisville area. More

Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 April 2013

As expected this hotel is clean and newer. Walking distance to several restaurants. Staff was nice. Honor bar is a plus. Nice hilly roads great for a run after a day on the road. I always select a HGI if I can. They are newer, clean and have a comfortable bed with the adjustable firmness. Big shower, flat screen and... More

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
6 May 2013

Thank you for your wonderful review. We are happy that you enjoyed your time with us at the Hilton Garden Inn Louisville East, and we would love to have you back again in the furture. If there is anything we can do to improve your next stay with us, please do not hesitate to let me know. Have a wonderful... More

Cincinnati, Ohio, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 March 2013

I was pleased with the room and all ammenities. I wish they would have had continental breakfast. they had breakfast for $9.95 which includes basically everything, but if you don't want everything, you don't really have a choice. Other than that it was a good place to stay.

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
29 March 2013

Thank you for taking the time to review the Hilton Garden Inn Louisville East. I am happy to hear that you had a good experience while staying with us. I hope the next time you are visiting Louisville you have the chance to come back and stay with us again. More

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 March 2013 via mobile

We stayed in room 344, king bed in a non-smoking room. The room smelled like smokers had been in it. Even the bedding smelled like smoke. I am an HHonors member and this is the worst room I have stayed in. Even the towels smelled stale.

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
7 March 2013

Thank you for your review and brining this issue to our attention. I are very sorry that you had to experience this while you were staying at the Hilton Garden Inn Louisville East. Please know that we are a non-smoking facility and when we do catch people smoking in our rooms, they are charged a fine. If you would like... More

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 February 2013

First stay at this property. I travel a lot and I must say I was impressed. Clean, updated, contemporary lobby. Excellent check-in. Speedy, friendly, and efficient. Room was in perfect order and very clean. Breakfast was cooked to order omelets, pancakes, waffles + assorted sides, meats, cold cereal, breads and pastries, fruit, juices. All very good! Settled in for first... More

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
4 March 2013

Thank you for taking time to review the Hilton Garden Inn Louisville East. We are very sorry that you did not have the best stay you could have due to the volleyball team staying at the hotel. We try to control the noise the best we can when large teams stay in the hotel. Please let us know if there... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 January 2013

Stayed here after arriving into the airport late. A standard Hilton Garden Inn property that has been nicely renovated Pros: Freshly renovated appearance with nice bright colors across both the rooms and lobby. It definitely looks like the put some thought into their updates. Standard HGI property Cons: First floor room overlooked parking lot and lights. Good for the business... More

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
11 January 2013

Thank you for taking the time to write a review about our hotel. I am happy to hear that you enjoyed your most recent stay with us and enjoyed our newly renovated hotel. We look forward to having you back at the Hilton Garden Inn Louisville East on your next trip to Louisville. More

Birmingham, Alabama
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 November 2012

This is our third stay at this Hilton Garden Inn location. If you are looking for no frills with a hot breakfast, friendly staff and a convenient location, this may be a good choice for you. We found the bed linens, restrooms etc... to be updated, neat and clean. A little understaffed in the dining room on busy days, but... More

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HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
7 December 2012

Thank you for your wonderful review. We are happy that you enjoyed your time with us at the Hilton Garden Inn Louisville East, and we would love to have you back again in the furture. If there is anything we can do to improve your next stay with us, please do not hesitate to let me know. Have a wonderful... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 23 November 2012

Rooms were basic and typical HGI. Standard amenities along with a fridge and microwave. Hard beds, curtains that won't close all the way were my only room issues. On the cleanliness side I found a rubber glove and toenail on bedspread (gross!). The front desk and all staff are very friendly, smiling and helpful. However, the breakfast was VERY understaffed... More

Was this review helpful? Yes
HGILouEast, Manager at Hilton Garden Inn Louisville East, responded to this review
7 December 2012

Thank you for taking the time to write a review about the Hilton Garden Inn Louisville East location. We are very sorry that your room cleanliness was not up to Hilton standards and work very hard to make sure things like this do not happen. We have made housekeeping aware of what happened so that this doesn't happen to anyone... More

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Additional Information about Hilton Garden Inn Louisville East

Also Known As:
Hilton Garden Inn Louisville East Hotel
Hilton Garden Inn Louisville East Hotel Jeffersontown
Hilton Garden Inn Louisville
Hilton Louisville
Louisville Hilton
Address: 1530 Alliant Avenue, Jeffersontown, KY 40299
Phone Number:
Region: United States > Kentucky > Jeffersontown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Jeffersontown
Price range (per night): S$113 - 215
Hotel Class:3 star (3*)
Reservation Options:
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