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Embassy Suites Hotel Lexington

3.5 of 5
1801 Newtown Pike, Lexington, KY 40511
Hotel amenities
Embassy Suites Hotel Lexington
Ranked #6 of 65 hotels in Lexington
4.5 of 5 stars 143 Reviews
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143 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Flat screen(3)
  • Evening reception(3)
  • Business trip(3)
Traveller rating
    89
    30
    14
    6
    4
Only show reviews for Family (44) | Couples (19) | Business (48)
Date Rating
New Orleans
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

While we all were happy with how great this hotel property looked, what impressed us most of all is how truly personable and gracious every single employee we encountered was. They made us feel like they really loved their jobs and took a lot of pride in the hotel. We like to stay in Embassy Suites and this one was... More

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See 2 more reviews by AnnWB for Lexington
Moorestown, New Jersey
Top Contributor
187 reviews 187 reviews
Reviews in 78 cities Reviews in 78 cities
322 helpful votes 322 helpful votes
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

Enjoyed a recent stay at the Embassy Suites while attending the Kentucky Derby. It's only about a 75 minute drive to Louisville through some very scenic countryside. The hotel is in a very nice area very close to the major highways. It's very clean and modern and the staff is excellent. Breakfast was very good as usual. No problems to... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
10 May 2012

Dear Trip117, thank you for the time taken to review your stay at our property. I am very happy you have enjoyed your stay at our hotel and I sincerely hope we will get to welcome you at the Embassy again soon. At your service Jan Vanco More

Lynchburg, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2012

This was my 4th stay in 2 years. Convenient location, just off Interstates 64 and 75, for an overnight stay. Convenient to attractions like the Bourbon Trail, Kentucky Horse Park. Embassy Suites may not be exciting, but they are reliable and consistent with good service and clean, comfortable rooms. The breakfast service was (and always is) great. As for dinner,... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
10 May 2012

Dear Collegevisitor014, thank you for the time taken to review your stay at our property. I am very happy you have enjoyed your stay at our hotel and I sincerely hope we will get to welcome you at the Embassy again soon. At your service Jan Vanco More

Chicago, Illinois
Top Contributor
70 reviews 70 reviews
Reviews in 36 cities Reviews in 36 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 May 2012

Spent four days here, it is your basic Embassy Suites, no thrills. This place is big, but clean and spaces. All up to date equipment;; ie: tv, wireless internet. GREAT beds Staff could be a little more friendlier. Down town Lexington is 10 mins away, Kentucky horse park is 4 mins away. Breakfast was always good and plentiful. Rates could... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
10 May 2012

Dear tcmeagher, thank you for the time taken to review your stay at our property. I am very happy you have enjoyed your stay at our hotel and I sincerely hope we will get to welcome you at the Embassy again soon. As we strive to provide excellent service at all times, I am a little concern about your comment... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 May 2012

Very slow check-in, first room key did not work, restaurant was very understaffed. Dinner food was not good. The chicken Marsala swam in oil and sat on mashed potatoes. I asked the lady behind the desk if they had an extra computer charger, and she glared at me in disdain. They would not even look in their lost and found... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
10 May 2012

Dear Mwright4, Thank you for the time taken to review your stay at our hotel. I am saddened we have not lived up to your expectations and please accept my sincere apologies. All issues have been addressed based on your review and we appreciate your feedback for giving us a chance to improve. We strive to make every guest's experience... More

Ottawa, Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 May 2012 via mobile

Our family of three stayed here for four nights. The hotel is comfortable and well located for daily trips to the horse park. Clean suites , nothing very fancy, but fine and comfortable. Breakfast buffet is great. Never took advantage of evening snacks but they seemed well attended. Restaurant is pretty good for mid range hotel fare. Parking is free... More

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Belleville, Michigan, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

My husband and I were travelling with our 5 month old and needed a quick night's rest in Lexington before we continued on our venture home. We called the Embassy Suites to see if they had a vacancy and they told us the room price for a king size bed was $239 plus tax. We felt that this was extremely... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
2 May 2012

Dear Sarah B., Thank you for the time taken to write a review about our hotel, even though your experience was not as pleasant as we wish to provide to every guest. I sincerely apologize for the poor experience. We strive to keep our rooms in good shape at all times and I would certainly appreciate if you could contact... More

Pinehurst, NC
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 April 2012

We have stayed at this hotel several times and we have loved it but lately we have found that many changes are necessary for us to continue to stay. I didn't love this time. (April, 2012) First, the "flowers" that line the dining area are enough for me to not want to eat in the restaurant. They have been there... More

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See 7 more reviews by selandirv for Lexington
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
2 May 2012

Dear selandirv, Thank you for taking the time to review our hotel online and I am very sorry your experience was not as pleasant as during your previous stays. From economical standpoint we are unable to change the flowers every season and even though other plants and flowers may be prettier, we try to keep the ones we have in... More

Pikeville, KY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 23 April 2012

The hotel was clean, food was average and the front desk staff was pleasant. My main complaint was with the rudeness of the elderly bartender during the manager's reception. I witnessed his rudeness with several guests and also experienced it myself. His rudeness became the talk of the reception both evenings of my stay. I socialized with other guests during... More

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eslex, Manager at Embassy Suites Hotel Lexington, responded to this review
2 May 2012

Dear Tammy07011966, Thank you for your review of our hotel and thank you for the positive comments about some aspects of your stay. Please let me extend my sincere apologies for the behavior of one of our staff members. As I believe we work as a team and behavior of one reflects on all and I am so dissapointed that... More

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 19 April 2012

This is an acceptable hotel, with reasonable level of service and comfort. Rooms are arranged around a pleasant, large skylit courtyard that contains a water-feature, casual seating and dining areas. The finishes are acceptable, but could use a refresh. Rooms are likewise acceptable if undifferentiated. The hotel is a short drive from the downtown, not ideal for those relying on... More

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Additional Information about Embassy Suites Hotel Lexington

  • Embassy Suites Lexington
  • Lexington Embassy Suites
Address: 1801 Newtown Pike, Lexington, KY 40511
Price range (per night):* S$224 - 306

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Embassy Suites Hotel Lexington
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