We checked into this hotel for a soccer tournament with three dogs. The hotel was very nice and we were very happy with the decision of the soccer team to stay in this hotel for the weekend and very very glad to be able to bring the rest of our family. Not only were dogs allowed but we were not...
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Thank you for choosing Clarion Hotel. We appreciate your business and we are so happy to be able to allow pets. I did however want to point out for future visits that we do charge a $35 non-refundable pet fee for deep cleaning upon check out. This is per visit not per day or pet.
Once again thank you for...
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We arrived in Lexington on the weekend of the Rolex Tournament and many places were booked. This hotel was more expensive than we wanted to spend, but they honored our coupon, even though rooms were scarce. The hotel is very large. It was clean, the beds were comfortable and the breakfast was good. Would stay here again.
Thank you for staying with us. We appreciate your business and look forward to seeing you again soon.
Sincerely,
Melissa McGuire
General Manager
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I chaperoned a group of students to a state competition held at the Clarion. The employees at the Clarion treated all of the students with respect and kindness. This is not always easy to do. The amenities are wonderful for families with children. There was so much to do, the youth did not get bored. We ate in the Restaurant...
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Thank you for choosing Clarion Hotel. We appreciate your business and we are glad you enjoyed your stay and our amenties. We can't wait to see you again soon.
Sincerely,
Melissa McGuire
General Manager
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Stayed at this hotel for the Kentucky Derby. While there were many nice things about this hotel I was vastly disappointed on the number of staff they had working in both the sports bar & restaurant. Only one waitress on in the sports bar on a Friday night, of the derby weekend no less? Then when returning for dinner after...
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I am so sorry that you experienced issues with the staffing level at the hotel. We appreciate your comments and would like to discuss the issues you encountered directly. Please contact me at your earliest convenience to discuss. We value your comments and will use them to improve. Our number one goal is to provide good quality service to all...
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Just went to Lexington for a whirlwind three-day weekend to attend the Rolex Three-Day Eventing Show. This hotel is very close to the Kentucky Horse Park - a 10 minute drive. The rooms were basic, nothing fancy, but clean and comfortable. The hotel is very large. The Clarion offers a complimentary breakfast buffet - since the hotel was booked with...
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Thank you for choosing Clarion Hotel. We appreciate your business and useful comments. I am glad that you enjoyed your stay and I hope to see you again soon.
Sincerely,
Melissa McGuire
General Manager
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Our family of four stayed in this hotel for two nights during the Rolex. Apparently I should have done more research. The photos on this website are misleading. Maybe part of the hotel has been renovated, and part has not? Not sure, but the whole experience struck me as a very old and tired hotel. Even the sidewalks are crumbling....
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Thank you for choosing Clarion Hotel. I am so sorry about the issues you encountered. during your stay. I would love the oppurtunity to discuss your concerns directly.
Once again I apologize and I hope to speak to you soon.
Sincerely,
Melissa McGuire
859-825-5020 direct line
mmcguire@clarionhotellex.com
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We just finished our short vacation here at the rolex 3 day eventing at the Kentucky Horsepark. Found the hotel on line and was able to use one of my AAA or horse club memberships for a rate discount. Rooms were clean, beds comfy, FULL hot breakfast for each guest! It is a bit spread out and possible confusing, but...
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Thank you for choosing Clarion Hotel. We appreciate your business and well as the comments in regards to your stay.
We look forward to seeing you again soon.
Sincerely,
Melissa McGuire
General Manager
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This older hotel was very large with an attached restaurant where we ate a hot breakfast. The room was clean with the usual amenities. We chose the hotel because it was pet-friendly without being forced into a smoking room. The breakfast did not offer many healthy alternatives except oatmeal, which is a favorite of mine. For those who enjoy biscuits...
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Thank you for choosing Clarion Hotel in Lexington and for taking the time to give us feedback. I am so glad that you enjoyed your stay and that we were able to get your charger back to you so quickly. I hope to see you again soon.
Sinerely,
Melissa McGuire
General Manager
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We travel to Lexington to visit a daughter at college. We have stayed at this hotel twice and had interesting experiences.
New Years Day was a bit hectic checking in as the place had a huge New Year's Eve party the night before all with late check out. It took a few minutes for them to find us rooms as...
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Thank you for choosing Clarion Hotel in Lexington. We appreciate your business and we are so happy to have you as a return guest.
The Tempurpedic mattresses are wonderful and of course we have rooms with regular beds for those who prefer a non foam mattress so don't forget to request the Tempurpedic when making your reservation.
Once again thank...
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My daughter and I stayed at the Clarion for one night. Before our road trip, I researched different hotels in different cities along the way to insure the best experience. I chose the Clarion because of all the good reviews. After we checked in, which was easy enough, we went to the side entrance to access our room. Entrance "E"...
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I am so sorry that you didn't feel secure during your recent stay with us. We have checked the door at entrance E and made some adjustments to correct any issues. I would love the oppurtunity to discuss these issues with you directly to ensure we have corrected all areas of concerns. Security and safety is our number one priority....
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143 Reviews
98 Reviews
