I came here after an exhausting day of work and driving a long day. I thought it was a Holiday Inn Express until my colleagues that got the rooms told me it was an Envoy Inn. I get there and could not get logged in to the Wi-Fi and had to call their Wifi tech support folks on the phone... More

stayed in july and and it was a pretty good stay. enjoyed the pool, jacuzzi and room.

Stayed here one night on way to another destination. Hotel was clean enough, but seemed a bit dated. I was glad we were only there for a night only because the room, and especially the bathroom were very small...too small to be comfortable for a longer stay.(the bathroom door barely clears the front of the commode, so you have to... More

Could be the location & the fact that LOTS of people select HIE... this location is very tattered from MUCH traffic, wear, & tear. Carpets are dirty, obviously SMOKERS violate the KY non-smoiking rule for such facilities. If HIE does collect a $100 cleaning fee, then the service they use to clean up after a room is polluted does not... More

To start out this hotel's staff was friendly....every staff member had a smile on their face and would speak to you..whether to say good morning or to ask how your stay was. The hotel was not run by foreigners and was very clean. Everything worked in the room. The breakfast was very good and for once was a hot one.... More

We had bed bugs in not one, but two rooms!! When we contacted the person at the front desk, the only thing he did for us was change rooms. No apology... The room smelled musty and wasn't clean. I have stayed at other Holiday Inn Express' before and none of them were this bad. Worst experience is that I wasn't... More

Of my many travel experiences this most recent hotel experience has to rate as the worst. Several days prior to my arrival, I made a reservation directly through the hotels website for a King size room with a Jaccuzi bath. Upon arrival, I complete the check-in process go to the room to discover that it is a King size Wheel... More

This hotel is badly in need of an overhaul. Although it is billed as a 100% smoke-free hotel, my room had clearly once been a smoking room. It smelled musty with a hint of stale cigarettes. It was also dark and not particularly clean. I travel quite frequently and count on Holiday Inn Express to be reliably clean and comfortable;... More

We wanted a decent hotel close the the I75 and didn't want to spend too much. The holiday inn express chain is usually pretty consistent and yet somehow this one just falls short of the normal quality. It is very conveniently located just minutes from the I75 in an area with a lot of other hotels. There is certainly nothing... More