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All 65 Lexington hotels »

Comfort Inn

2.0 of 5
2381 Buena Vista Dr., Lexington, KY 40505
Hotel amenities
Comfort Inn
Ranked #48 of 65 hotels in Lexington
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    4
    12
    9
    4
    4
Date Rating
kentucky
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 May 2012

I expected more from a Comfort Inn. A/C not working in lobby and not in the room. The young lady at desk did change us to another room but the hotel needs basic maintenance. Low on staff at night .. coujld not get extra sheet or pillow. No maintenance. Next to a 'gentlemen's club' to put it lightly. Not up... More

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Chattanooga, Tennessee
Top Contributor
54 reviews 54 reviews
Reviews in 37 cities Reviews in 37 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 May 2012
2
people found this review helpful

I MUST say, Staff was the best, Rest was good, Location was just right, But... From the outside looks very nice and check in was very easy. The ROOMS... Well they need a good bit of work. The room seemed clean but hard to tell on a carpet that was covered with stains... Bathroom seemed clean but needs DEEP cleaning... More

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Buffalo, NY
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

All we needed was a place to sleep, but this was not the hotel for that. Not only was it near the highway, but the refrigerator in the room hummed and vibrated. This was easily remedied by turning it off. Then every 20 minutes we heard the ice machine in the hall turn on and the toilet in the room... More

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Comfortinnlexington, Director of Sales at Comfort Inn, responded to this review
23 April 2012

Our goal is to provide excellent accommodations at an affordable price, and your feedback helps us know our areas we can improve in order to achieve this. We apologize for the problems you experienced and we have addressed with maintenance regarding the refrigerator and the plumbing. We also apologize for the delay at check out, as we do take all... More

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5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I knew I would be needing to stop somewhere along the drive from S Carolina to Michigan, so before leaving, I went online to see what city was about half way. Using a Choice Hotels list, I found this one right off the highway and booked it sight-unseen. We were thrilled at the location and proximity to restaurants which were... More

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West Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 January 2012

The motel was OK overall, the breakfast was not good unless you like cereal, waffel, coffee and juice. The eggs and sausage were like the old military powdered eggs and greasy sausage. The Location was good as there are several resturants close by, like Bob Evans and Cracker Barrell. The owner is nice and friendly, and said he would take... More

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See 4 more reviews by ducpho1970 for Lexington
Bolingbroke,Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

The Genral Manager was not only on sight but was in sight, and that is rare for a hotel GM. The front desk clerk that handled my reservation and check in could not have been more personable and accommodating. I was happy to see a security camera monitor showing all views of hallways as well as the parking lot. The... More

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Farmington Hills, MI
Senior Contributor
25 reviews 25 reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 18 October 2011

I recognized this as a former Signature Inn. They are long gone but I think this hotel has not been updated or significantly cleaned. The bathroom floor & tile grout were dirty, the bathroom light was flickering, it smelled of cigarette smoke (non-smoking room), the breakfast had diluted apple juice and sour tasting orange juice and the smallest tables I've... More

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Louisville, Kentucky
1 review
4 of 5 stars Reviewed 10 September 2011

Coming from from someone who used to work as a director of sales i would say this is a wonderful place to stay. Yes it has good and bad. Yes, there's a hustler of Hollywood by the hotel, but my no means connected. There's some out dated qualities, like the AC Unit, Alarm Clock and Bathroom colors but as opposed... More

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Spearfish, South Dakota, USA
1 review
1 of 5 stars Reviewed 18 August 2011

Have used Choice hotels quite often and this experience at this hotel and with Choice hotels will be the last. We rented 2 rooms and had to switch from one because the TV didn't work, the bathroom didn't even look like it had been clean, the comforters were stained and the room smelled like cigarettes. The room my son and... More

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meerut, Director of Sales at Comfort Inn, responded to this review
10 October 2011

Our goal is to provide excellent accommodations at an affordable price, and your feedback helps us know our areas we can improve in order to achieve this. We apologize for the problems you experienced and we have addressed with housekeeping the cleanliness issues and we have also deep cleaned all rooms including discarding all linens that were no longer in... More

kevil
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 August 2011
1
person found this review helpful

A group of volleyball girls stay here for a tournament. When we arrived, we noticed that it was very hot in the lobby. We checked in without any trouble. After being assigned our rooms, we went up the elevator. The hallways were very hot. No air conditioning. We also discovered that our rooms were not together. We went back downstairs... More

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Additional Information about Comfort Inn

  • Comfort Inn Lexington
  • Lexington Comfort Inn
Address: 2381 Buena Vista Dr., Lexington, KY 40505
Price range (per night):* S$106 - 122

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