I stayed at this hotel recently on a special occasion. The staff was very extremely helpful, courteous and professional. The General manager at this place was outstanding. I went to the front desk to ask for a late check out because I was working in the area on the following day. When I asked the front desk clerk, he indicated... More

I loved my stay at this Holiday Inn location especially the staff they were very welcoming and friendly. We stayed for 3 nights but there were some complications with our reservations we had to initially make 3 separate ones because we use priority club points and had two different cards to pay with. This was no problem for their front... More

This is a nice place to stay, but missies the mark in several areas. First, I don't think you will be disappointed in your actual room. Ours was clean (spotless) with great furnishings. Big flat screen TV with HD. That was a really nice feature! Bathroom was spotless. Everything in the room looked new. And hotel is very convenient to... More

I have never written a review about any lodgings I have stayed, but this stay is one anyone should know. I made reservation thru AARP, required to pay in full, which my account was charged. Upon arrival the desk agent asked how was I going to make payment. I stated the room was paid in full for 2 nights. Desk... More

My fiancee and I spent New Years Eve there for the 3rd time last year.When I left home in Tennessee I checked my bank account.I was billed for the correct amount before I left.I checked in on Friday Dec 30th.I woke up Saturday morning and checked my bank account again.I was charged an additional amount that was $40.00 more than... More

I stayed in Louisville on business and got a room at the Holiday Inn. The staff is very friendly and helpful, the rooms very clean, the hotel very well located, and it was just a hassle free stay. They are even adaptable. The lady at my company making the reservation forgot I am a smoker and that after fourteen hours... More

Had nine for Thanksgiving Dinner at the hotel and loved it. As well we had two rooms for three of the nine so all were able to spend the day including a few hours of hot tub and swimming. Everything was great! Ramon at the desk greeted us warmly and was efficiently got us interconnecting rooms. Stephanie at the bar... More

I stayed here for two nights. My room was a smoking room and I was told that it was the only one available. I am actually afraid that I may have inhaled enough smoke to have lung cancer after staying a few nights (joke but still). The room was old and dingy. The hallways are dark and the doors are... More

Due to a home fire my family and I stayed at the Holiday Inn-Hurstebourne for over a month. Our initial plans were to stay there for a couple of days and move to an extended stay. After only a few days, the staff made us feel so welcomed that we decided to make this hotel our home for the short-term.... More