I stayed here for 22 nights, and Embassy Suites has been fabulous. The staff is always cheerful and helpful. Martha was the absolute BEST. She made us smile each time we saw her. She went out of her way to make sure we had everything we needed whenever we were downstairs. Thank you, Martha. Hotel is wonderful, Managers Reception is... More

We stayed here one night on our drive to Chicago. The atrium is beautiful, pool area very nice, staff incredible and food outstanding. The room itself can do with a bit of an update, but it was spotless. A particular shout out to Ms Martha. She went out of her way to make our stay more than special..she is truly... More

My friend & I stayed over the Kentucky Derby weekend. It was crazy fun and crazy expensive, but well-worth it! Rooms were $750/night (incl taxes) but luckily we were able to use points because of my friend's status with Hilton Honors. The hotel was amazing, mainly because of the staff. Tara was super accommodating and remembered us each day. I... More

Kudos to the Embassy Suites. We decided to give it another try after a so so experience two years ago. I assumed it would be a little worse, but just the opposite. Check in took less than a minute and our room was much improved. Their prior air quality issues seemed to have been taken care of. Kids loved the... More

Love this hotel. Have been coming here for years, and I am always pleased with the cleanliness of the premises and the helpful & polite staff. The rates are competitive as well. As long as this hotel is standing, I will always stay here when I come to Louisville. hank & sophia condon

We have stayed at this property last year and it just keeps getting better. Since last summer, the main floor has been remodeled and looks great. The staff is attentive and helpful. We especially appreciated one employee, Martha, who always had a smile on her face. She had a kind word for everyone she met and made sure our stay... More

I have travelled extensively but never had such a positive experience from the ENTIRE staff and management of a hotel. Southern hospitality would be an understatement. From arrival to departure, we were treated like 'queens'. Nick, Brad, Martha, Diane, Shayna, to name only a few....best!! I apologize to those I overlooked but rest assure - you ALL made our 12... More

oour visition to Louisville Embassy Suites really started in late summer 2011....at that time we received excellent service making reservations . Bud and his staff started us off right!!! Upon arrival on April 25 we had 11 wonderful days at the ES's!!! We visited Churchill Downs several days prior to the Derby to get us ready for the Big Day!!..It... More

I would like to vote for Martha as employee of the month at this hotel. She was delightful,friendly ,and helpful as she served breakfast to us both mornings.my daughters were running in the mini marathon and she made sure they were fed when they returned. We felt at home because of Martha. She is a treasure.